Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,485 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 25th January 2026

557

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products Great price to Fast Delivery Whats not to Like Will Shop Again Soon”

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Posted 4 years ago

“Superb quality and service . I thoroughly enjoy shopping with Sports Direct online due to the very professional service they provide .”

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Posted 4 years ago

“Excellent prices and quick delivery. I was very happy with my purchase and will definitely order online again”

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Posted 4 years ago

“very fast delivery, items fit perfectly. Good value for money.”

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Posted 4 years ago

“Still waiting for a response after my parcels arrived with missing items & opened items. Keep getting emails replying to my messages asking me to state the same info again and again, with no resolution. terrible service.”

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Posted 4 years ago

“Communication has been fabulous. Excellent service from ordering to delivery. Thank you.”

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Posted 4 years ago

“NICE...BUT...ITEM SHOULD BE BUBBLE OR PAPER WRAPPED IN THE BOX.”

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Posted 4 years ago

“Parfait, j'ai enfin reçu de vraies sandales de randonnée confortables.”

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Posted 4 years ago

“Nice products and fast delivery outside UK”

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Posted 4 years ago

“Only received 1 of my items where are the rest?”

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Posted 4 years ago

“The delivery driver was very good put the goods in a safe place put the catch over the gate not many delivery drivers Do that he was very good”

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Posted 4 years ago

“Went for running trainers for me and the wife, was served by Phil who was excellent and very knowledgeable, helped us on the treadmill test and to select the right trainers, nothing was too much trouble, well done Phil!”

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Posted 4 years ago

“First online purchase from Sports Direct and delighted with the service received. Quality item at a great price and very prompt delivery.”

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Posted 4 years ago

“The cricket bag I ordered has no wheels on it. The description says wheeled bag. This was important to us so that my son doesnt have to carry all his kit.”

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Posted 4 years ago

“Haven’t answered my question”

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Posted 4 years ago

“Straightforward and efficient. Order arrived as advised and product exactly as expected.”

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Posted 4 years ago

“I paid for next day delivery but the order arrived on Sunday which was a day later but I was extremely happy the order arrived when I was at home.”

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Posted 4 years ago

“I ordered 43 EUR and got 42 EUR”

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Posted 4 years ago

“Great shoe. Arrived super quick. And I was kept informed throughout the whole process.”

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Posted 4 years ago

“Quick delivery, great product”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,485 reviews