Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,556 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,556 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with service. Give all the staff a raise please. Thank you.”

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Posted 5 years ago

“serviço excelente”

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Posted 5 years ago

“sehr gut schnelle lieferung”

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Posted 5 years ago

“Olá, Boa tarde Correu tudo bem, as sapatilhas correspondem inteiramente ao pedido boa experiencia Obrigado”

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Posted 5 years ago

“Buenas tardes, lo siento mucho pero voy a tener que devolver las zapatillas pues no resultan cómodas para mi horma del pie. Un saludo.”

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Posted 5 years ago

“Awful, I ordered a size 10.5 shoe, the email confirmed my order and when the shoes arrived the box clearly states 10.5 on them, however a size 11 is inside, I sent an email regarding this, and still no reply, I've made an inquiry into returning these shoes online or when retail opens next week, and still no reply, so now I have no shoes and no money to buy another pair due to the length of time it takes you to process this problem, that sports direct is responsible for.”

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Posted 5 years ago

“Very good product and quality, however delivery is very expensive compared to other companies.”

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Posted 5 years ago

“Can't comment on the product. Never received it. Apparently it was delivered to one stop in marston green but "they couldn't find it"”

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Posted 5 years ago

“Very quick delivery!”

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Posted 5 years ago

“Still waiting for missing item”

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Posted 5 years ago

“I have cancelled the item, sent an email but no reply received, No customer contact number no update about refund”

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Posted 5 years ago

“Could be better , still waiting on my order so delivery poor .”

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Posted 5 years ago

“good choice and quick service”

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Posted 5 years ago

“Disappointed to see you do not include a prepaid returns label.”

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Posted 5 years ago

“Excellent delivery and no issues with returns. Great verity and some nice sale items”

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Posted 5 years ago

“You sent the wrong item and i iam still trying to get it replaced with the correct item”

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Posted 5 years ago

“I never relieved a my package and got an email saying I got it”

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Posted 5 years ago

“All good is quick.”

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Posted 5 years ago

“Very quick delivery and was kept informed all the way”

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Posted 5 years ago

“been waiting a month for my order which was paid for in full. cannot get a refund as SD have lost the order. now blaming Hermes. Disgraceful robbing @@@@@”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,556 reviews