Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,555 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top class service and easy order.The trainers were spot on fit”

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Posted 5 years ago

“With all the online shopping I'm having to do due to the pandemic, sports direct are excellent in comparison to all the other shops. delivery time is second to none, site is easy to use just brilliant in my opinion.”

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Posted 5 years ago

“We ordered 3 footballs which were on offer for the boys but within 2 days the 1 had gone down and was obvious was poorly made. This was highlighted by putting in water. The next one popped in 2 days as well. They gave a refund for the 1 but should not sell sub standard balls which look like a good offer.”

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Posted 5 years ago

“Good product range. Easy to navigate website. Great value. Speedy delivery. What’s not to like?”

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Posted 5 years ago

“Not happy with the fact I have to pay for return delivery and there is no way for me to track my return also. Poor service design.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Excellent!! Trainers as seen on line, excellent price, swift delivery”

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Posted 5 years ago

“Order delivered promptly”

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Posted 5 years ago

“Very easy to use,top quality products,unbelievable value.”

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Posted 5 years ago

“Good quality very happy”

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Posted 5 years ago

“Excellent service from start to receiving my order which arrived within 2 days. Very happy customer - thank you.”

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Posted 5 years ago

“Very happy with my product and great products and great customer service would recommend them to everyone”

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Posted 5 years ago

“Quick delivery, really nice smart trainers, my husbands has worn put his blue pair so I thought I'd mix it up with another colour!”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Delivery great wore coat once but wished I got next size”

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Posted 5 years ago

“Easy to order. Items as described . Arrived very promptly and well packaged. Excellent value for money. Delighted”

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Posted 5 years ago

“The goods very good After paying for all my items a received an email saying a pair of trainers were out of stock which was a bummer as had I known before I paid i would of chosen another pair and save on postage- they need to implement I'm stock or out of stock before the customer payes- that way the customer will be happy. But overall a good experience”

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Posted 5 years ago

“Was delivered within 3 days of ordering ..”

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Posted 5 years ago

“I think sports direct has lots of decent offers and they are great for delivery”

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Posted 5 years ago

“Communication from customer services wasn’t great. Delivery service lost parcel and took over 2 weeks to get a replacement sent. Slow to reply to emails”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,555 reviews