Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,555 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both the shoes and delivery were better than expected.”

Helpful Report

Posted 5 years ago

“I am so upset - I bought this bike for my daughter's birthday present but the color not the same as what I chose and one of the wheels was punctured. I tried to communicate with them but no solution yet. I regret that I bought from this store.”

Helpful Report

Posted 5 years ago

“I order 2 pairs of shoes on website because it was more economical due to the £4.99 postage.Only 1 pair in stock ,no option to cancel the order.The shoes were in the sale but ended up costing almost normal price due to postage for just 1 pair.Wouldnt order again online as they are advertising items that are not in stock.”

Helpful Report

Posted 5 years ago

“Delivery took longer than stated and the tracking information was incorrect. Part of my order was supposed to be sent separately but I haven’t received it yet and have had no further information about it.”

Helpful Report

Posted 5 years ago

“Quality and delivery and timing etc were good. Only problem was I ordered one toddler trainers in a size 5 and the box they came in said said 5 but they were actually 5.5. Not a huge issue and kept them anyway because he’ll only grow into them!”

Helpful Report

Posted 5 years ago

“Wonderful service”

Helpful Report

Posted 5 years ago

“Brilliant service. All items correct.”

Helpful Report

Posted 5 years ago

“Arrived in a timely fashion and exactly what I wanted.”

Helpful Report

Posted 5 years ago

“Some poor processes in regards to altering or cancelling orders, especially when I messaged within minutes of my wrong order but no money grabbing mike ashely won't pay for the system updates no doubt, no wonder Newcastle are appalling. Everything feels cheap with sports direct from the packaging to the mashed up box the trainers arrived, better to sticking to asos next time.”

Helpful Report

Posted 5 years ago

“Great online shopping”

Helpful Report

Posted 5 years ago

“Fantastic service”

Helpful Report

Posted 5 years ago

“Quick delivery very reliable”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“Tutto perfetto .. tracking affidabile e puntuale .. articolo come descritto e prezzo eccezionale.. consigliato”

Helpful Report

Posted 5 years ago

“Perfekte Ware - perfekte Abwicklung. Einfach nur gut.”

Helpful Report

Posted 5 years ago

“Very pleased with my purchase, item as described and great value for money.”

Helpful Report

Posted 5 years ago

“Have you with the goods I brought”

Helpful Report

Posted 5 years ago

“Não sei nada sobre a encomenda que fiz!!!”

Helpful Report

Posted 5 years ago

“Good day. already made an order 2 times. The first order has already arrived. This is a jacket and sneakers. High quality goods. The prices are reasonable. The store shipped quickly. I am very pleased. Will be ordering again and again.”

Helpful Report

Posted 5 years ago

“Ordered what I needed, got despatched and delivered to my collection point before I’d got an email to inform me, can’t get much better service than that”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,555 reviews