Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,555 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with Sportsdirect excellent service. Everything with supreme professionalism and attention to detail. I will recommend this company to friends anyday. Still can't beleive how simple it was to purchase what I needed and getting it sent to South Africa so quickly. Ten out of ten for Sportsdirect.👍”

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Posted 5 years ago

“Very pleased with my wetsuit and fast delivery. I do think that there should be a certain amount spend for a free delivery option though, as the £5 delivery charge makes me not want to order from this company very often.”

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Posted 5 years ago

“Was bought as a gift but he didn’t like the colour so I had to return registered at my own expense & wanted to exchange & pay the additional extra for a black one same size but returning the jacket registered cost me £7 so didn’t feel inclined to spend any more money on reordering a black one & paying yet again delivery charge as black more than returned red which I was happy to pay price difference!”

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Posted 5 years ago

“Excellent choices , brilliant service , kept well informed by email and delivery arrived right on time . Highly recommend this website”

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Posted 5 years ago

“Hopeless , customer service line rings out and no response to emails for a week . The trousers are missing from the ski suit and the fleece is a medium but has been wrongly labelled as a large , we want a large in the fleece and medium black Nevica trousers”

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Posted 5 years ago

“Tökéletes.😊”

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Posted 5 years ago

“I only received half my order so I sent the invoice to customer service but I've heard nothing”

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Posted 5 years ago

“items were delivered when they said they would be”

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Posted 5 years ago

“The delivery was quick, I'm planning on returning one of the items as it is too big, but that's not the end of the world. Really happy with the service and the items I'm keeping. Will definitely use this service again.”

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Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

“My mistake, VAT was included in the head line costs”

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Posted 5 years ago

“Paid £8 for next day delivery of a Birthday gift...arrived 2 days late. Unacceptable.”

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Posted 5 years ago

“Great service, very quick and easy to use.”

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Posted 5 years ago

“Decent website with speedy service Highly recommend”

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Posted 5 years ago

“Came very fast”

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Posted 5 years ago

“Easy to order and confirmed quickly. The only issue is that once an order is placed, it cannot be amended. In my case, an ordered item came back as out of stock and I was not able to substitute”

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Posted 5 years ago

“Very goog quality of a wide range of brand new items for the best price around. Online orders are processed and dispatched very quickly.”

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Posted 5 years ago

“Everything great from showing and describing products on sale, size availability through to well packaged and delivered, ease of returns and speed of credit payment.”

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Posted 5 years ago

“Very Efficient”

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Posted 5 years ago

“Ordered 2 pairs of trainers and over a week had gone by and still not received my order pretty poor trying to find a contract no, go through the app just to get a automatic response can find a no to get hold Of and the delivery company just as bad!!”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,555 reviews