Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,555 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy process to order,pay &then receive my trainers. Would definitely use again.”

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Posted 5 years ago

“My parcel wasn't delivered. I lost £45. No refund was done, no support was provided.”

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Posted 5 years ago

“Excellent delivery time, happy with product”

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Posted 5 years ago

“Amazing!!!!!”

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Posted 5 years ago

“No me ha llegado el pedido aún.”

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Posted 5 years ago

“Needed to replace my worn out walking boots that I purchased in store a number of years ago. Pleased to say you still had the same in stock on line. arrived in just a couple of days. So comfortable and reasonably priced.”

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Posted 5 years ago

“First time shopping online at Sports Direct and it was made very easy, and delivery was much earlier than expected, overall 10/10 experience.”

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Posted 5 years ago

“Great fast service thanks”

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Posted 5 years ago

“I am still waiting for my order after more than 2 weeks Have just emailed”

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Posted 5 years ago

“Delivery charge of 4.99 for a collection from your nearest convenience store, should be free!! Wont make an on line purchase again”

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Posted 5 years ago

“Not so good this time because I paid for something then they said it was out of stock after I paid for it.”

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Posted 5 years ago

“Very quick delivery Very good service”

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Posted 5 years ago

“Always arrive on time and product good”

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Posted 5 years ago

“1 item cancelled 2 days after order not in stock but still advertised 4 days later as being available”

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Posted 5 years ago

“First time shopper and last time Ordered Black/White jogging bottoms they arrived in Blue it stated on both labels on item the colour as Black/White.”

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Posted 5 years ago

“very pleased,ordered sunday night delivered tuesday morning”

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Posted 5 years ago

“Should have received my parcel by the latest on Friday. Still not been received & have had no updates about the delivery. Would expect speedy delivery for £4.99!”

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Posted 5 years ago

“The customer care is absolutely incompetent. Either they send wrong sizes, or it's not clear on the website. They sell items on a certain size with UK/EU size on the website, but then the item is made on US size. The The"translation between UK and US size" is absolutely wrong and they try to make you feel like the fool. Do they know that EU size is the same everywhere? I am now forced to pay a return. Totally disappointed.”

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Posted 5 years ago

“Πολύ καλή εξυπηρέτηση!!! Αξιοπιστία και ταχύτητα!!!”

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Posted 5 years ago

“Good Price and very quick delivery”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,555 reviews