Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,432 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th September 2025

551

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service thank you”

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Posted 4 years ago

“Spot on no complaints very satisfied”

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Posted 4 years ago

“Quick efficient service returns no problem good quality items”

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Posted 4 years ago

“Sports Direct had the Ariat sleeveless polo shirt in the size and color I wanted but was sold out in the US. The shirt arrived in a reasonable amount of time and in excellent condition. Sports Direct did a great job of using email to keep me posted about the progress of my order.”

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Posted 4 years ago

“Thought shoes were cheap but postage £5 and return £5 made them over priced, I suggest check postage before order !!!”

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Posted 4 years ago

“The main thing what let you down was when ordering it said next day delivery for £7.99 before 7pm and I ordered this just after dinner time and it came 2 days later.. So not the best pleased”

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Posted 4 years ago

“I paid for next day delivery but the product did not arrive until the following day. However, I am delighted with the golf shoes.”

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Posted 4 years ago

“Very good service and the item I bought is brilliant.”

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Posted 4 years ago

“Hot my England shirt on time and in good condition”

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Posted 4 years ago

“Provided the best price online for a pair of Nike Vision Hi. Always my first choice.”

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Posted 4 years ago

“Everything arrived on time. The delivery fees are astronomical and I had to pay twice for delivery as it wouldn’t let me edit an existing order ever straight away.”

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Posted 4 years ago

“Still waiting on another item was meant to be delivered Saturday 19th and still no correspondence to where my missing item is I would like a refund on this item but I’m not sure how go about it 🤷‍♀️”

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Posted 4 years ago

“Ordered 2 pair jogging bottoms after typing in Long leg into the search box on the site. Both arrived and where too short had to be sent back. This cost me over £10 in delivery and retirn costs, NOT HAPPY AT ALL”

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Posted 4 years ago

“Haven't received the item yet, tracking not working either I will take down if sorted :)”

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Posted 4 years ago

“Very good golf shoes, real value for money. My first pair of Skechers golf shoes very pleased”

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Posted 4 years ago

“product as expected and next day delivery adhered too”

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Posted 4 years ago

“It was cool...”

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Posted 4 years ago

“Products and prices good .web page could be improved for better access”

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Posted 4 years ago

“I ordered my item a week ago, and paid for next day delivery at 9 pounds. 3 days went by with no parcel, so I asked to be reimbursed the delivery charge and be provided an update on when the item will arrive. I received a 3 pound reimbursement and told the item will arrive within 3-5 instead. 7 days now passed without an update on delivery, it is now past the birthday party I ordered the item for.”

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Posted 4 years ago

“Excellent service & quality”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,432 reviews