Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,485 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 25th January 2026

557

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered quite a few things now, very impressed with the service”

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Posted 4 years ago

“I bought last time shoes. I paid quick shipment 2 days. But still didn’t receive my shoes. More than 7 days. WHERE IS MY SHOES”

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Posted 4 years ago

“I paid extra for next day delivery and got the item delivered on Monday instead of Sunday”

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Posted 4 years ago

“Waited over 3 weeks for delivery which cost £4.99 and then 25% of my order has been cancelled due to no stock.”

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Posted 4 years ago

“I still have not even received a confirmation email regarding my items, and also not received the items I have paid for. Now I receive a review email and I don’t know where my order is. Very Poor service.”

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Posted 4 years ago

“Experience was good delivery on time all good. Great service.”

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Posted 4 years ago

“Quick. Accurate. Great product at a good price.”

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Posted 4 years ago

“Very good prompt service and delivered on time”

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Posted 4 years ago

“Shoes fit perfectly and cheaper than buying from other outlets.”

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Posted 4 years ago

“Quick delivery, well packaged and great product.”

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Posted 4 years ago

“Cost a bomb to return it - so don’t get the size wrong”

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Posted 4 years ago

“Good turnaround forexchange thank you”

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Posted 4 years ago

“Great service great staff”

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Posted 4 years ago

“Delivery was quick trainers fitted good very pleased”

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Posted 4 years ago

“Sandals I ordered arrived quickly and were exactly as described. Very pleased with my purchase.”

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Posted 4 years ago

“I ordered size 8 trainers and size 14 arrived. Not happy I have to pay the return postage costing me £4.20!”

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Posted 4 years ago

“Love my Sketchers! Fit well, delivery was fine.”

Sports Direct 5 star review on 3rd April 2021

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Posted 4 years ago

“Still not had my parcel after 10 day”

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Posted 4 years ago

“Fast, Efficient service”

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Posted 4 years ago

“So far good service keep the good work up 👏”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,485 reviews