Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 21st September 2025

553

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've ordered 2 pair of sheos no46. The second pair was 44 3/4 but the on the box was written 46. Altgouth they fit on my foot, it is a bit disapointed that you don't chenck your parcels.”

Helpful Report

Posted 4 years ago

“Ordering was easy and delivery very quick. Pleased with my purchase of New Balance trainers.”

Helpful Report

Posted 4 years ago

“Online ordering was quick and simple. Delivery was prompt. Thank you for the free gift. Unfortunately the mug arrived damaged, it was cracked therefore it cannot be used. Also received the invoice for the shoes but not for the bike.”

Helpful Report

Posted 4 years ago

“The shoes i ordered was nice and it arrived promptly! Although i would have loved it if Sportsdirect had the Nike AIR MAX BELLA TR 2 W red 9 - Women's training footwear. I would have bought two, this black one and that red one.”

Helpful Report

Posted 4 years ago

“Good service on line got what I ordered and delivery was quite prompt”

Helpful Report

Posted 4 years ago

“Muito bom o produto da um bom andar”

Helpful Report

Posted 4 years ago

“extremely poor quality and not happy with the order.”

Helpful Report

Posted 4 years ago

“Easy to order and fast delivery Very pleased with the service I received. Thank you”

Sports Direct 5 star review on 1st April 2021

Helpful Report

Posted 4 years ago

“Lovely and fit perfect”

Helpful Report

Posted 4 years ago

“goed!!!!!”

Helpful Report

Posted 4 years ago

“Delivery was okay only now waiting for replacement. Nothing heard so far.”

Helpful Report

Posted 4 years ago

“Excellent service.”

Helpful Report

Posted 4 years ago

“Tudo de acordo com o pretendido!! Tempo de entrega reduzido!! Expedição um pouco cara!!”

Helpful Report

Posted 4 years ago

“Good service”

Helpful Report

Posted 4 years ago

“Yes brill service be shopping again with you,s”

Helpful Report

Posted 4 years ago

“I've been waiting my orders so long still haven't received, T shirt tapout order no: 582417/01/470, 582417/02/470, & 582417/15/470 also order no: 493029/90/470 has been cancelled & didn't receive my refund yet, I need my order cancelled refund.”

Helpful Report

Posted 4 years ago

“Both items turned up exactly as described and within 48 hours. One item was a poor fit (my feet width rather than the fault of the goods!) and Sports Direct refunded the item less than 72 hours after I sent it back. Great service. Thank you.”

Helpful Report

Posted 4 years ago

“maybe one day I will receive my oder”

Helpful Report

Posted 4 years ago

“I still have not received my parcel from you yet it’s been over a week”

Helpful Report

Posted 4 years ago

“never gonna order from them again, constumer service is terrible, and they havent delivered my order.”

Helpful Report

Posted 4 years ago

Sports Direct is rated 3.7 based on 746,434 reviews