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Sportsman's Guide Reviews

1.5 Rating 160 Reviews

12 %

of reviewers recommend Sportsman's Guide

Company Reviews

1.5

Based on 160 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Sportsman's Guide 1 star review on 28th February 2024

Sportsman's Guide 1 star review on 27th November 2023

Sportsman's Guide 1 star review on 27th November 2023

Sportsman's Guide 5 star review on 12th March 2023

Sportsman's Guide 5 star review on 12th March 2023

Sportsman's Guide 1 star review on 30th June 2022

Sportsman's Guide 1 star review on 21st March 2022

10

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is trash. They bait you into a membership with cheap sticker prices and then don't fulfill orders. The customer service reps want to defend their company opposed to work with the customer to find a solution. I would not recommend doing business with this company. Just look at the star and a half rating. It would be lower if 0 stars could be given.”

Posted 3 years ago

“***********FALSE ADVERTISING!!!********* I ordered a 1000 rounds back in August 2020. The website said it was in stock and will be shipped. However, they only sent me 500 rounds and I received an email saying it will be mid October before I will received the other 500 rounds. Begging of October I get an email saying it will be mid January before I will receive the rest of my order. Begging of January I get another email saying it won't shipped until mid April. Today 3/24/21 I went to Sportsman Guide website to look up my order. It said on their website that my order will not be shipped until mid July!!! What poor customer service when you order something that say's it was in sstock and almost a year latter I still have not received my order. Very poor customer service and the help I got when I called was less than professional. I will never order anything from this company again. ******FALSE ADVERTISING!!!*********”

Posted 3 years ago

“I purchased ammo from Sportsman's Guide and they sent completely different ammo and after I sent photos to them, they stopped communicating with me, no resolution, terrible customer service, do not shop here.”

Sportsman's Guide 1 star review on 6th March 2021

Posted 3 years ago

“Do not trust this company.. They keep charging you for nothing. All garbage”

Posted 3 years ago

“In July of 2020 I backordered 1000 rounds of .223 at 36 cents a round. They have continuously canceled my order multiple times on me and continue to push it back. Originally it was supposed to come in October, then December, then January and now April. They have the rounds listed on their website for 70 cents now. They have lied and continue to push my order back so they can take money from other people and not fulfill my order”

Posted 3 years ago

“WHY CAN I NOT GIVE THIS PLACE ZERO STARS! This company is the absolute WORST. They saved my credit card from a previous order and billed me for something I never ordered or received months later! Cannot be trusted at all!!!”

Posted 3 years ago

“DID NOT FILL AMMO ORDER AND CANCELLED WITH NO NOTICE. Ordered July 2020 cancelled Feb 2021 I bought ammo o July of 2020 and had the typical issues of backorder notices that covered all the way to March 2021. I recently logged in and saw the order was cancelled... I called and ask why and got some bogus answer that "we sent you and FTC backorder notice and whether you wanted to continue with the order". When ask what date, they could not give. I pulled all emails and there is none on that subject. I also informed them I called in Jan to check on the order and ask questions - they had no answer. They said "vendors" could not get the ammo to them... When ask when they would have ammo in, they did not know, but backorders would be filled first and then others could buy what's left. However, mine would not be a back order anymore. They would not reopen the order either. Here's the reason why---- I bought 5.56 ammo in July 2,000 rounds for 759.00. Need I say more????? DON'T GET SUCKED IN BY THE MEMBERSHIP - THERE'S REALLY NO VALUE TO IT. Go to Amazon or use a coupon at a local store and get just as good of deal. This was a total waste of time and may be for you too....”

Posted 3 years ago

“Mixed results with SG. Member prices are comparable to retail non member prices tend to be high. My concern is they sell product claiming it is in Stock but later either cancel the order or push off delivery weeks or months. I am still waiting on orders placed 6 months ago. While I understand there is high demand for certain items but do not sell what you don’t have and don’t lie about product being in stock!”

Posted 3 years ago

“Horrible, ordered some bullets jul of 2020, never received anything, very bad service”

Posted 3 years ago

“Wish I would have checked this company out before placing an order with them. Ordered ammo in early July of 2020. SG has never delivered the ammo and just keeps pushing out the delivery date. They have pushed it out four times now. What a terrible way to do business.”

Posted 3 years ago

“Do not order from sportsmans guide. I ordered ammo on backorder, patiently waiting months for it. I decided to check status one day only to find they cancelled my order because I didn't notice an email amongst the many spam emails they send. Meanwhile they still have the membership $ they charged me. Scam company-don't fall for it.”

Posted 3 years ago

“I’ve used this company before and never will again. I had ordered some ammo and have what over 6months and was supposed to get it 1/27/2021 and I did not receive it. When I asked them about it they said they cancel my order because they didn’t hear from me when I talk to them and got that date from them. They told me I could re order now at 4x the price don’t wast your time or money on this company. I have since tried to contact them and they won’t get back with me at all.”

Posted 3 years ago

“I became a member before ordering ammo back in August 2020. I ordered 1000 rounds of .223 Winchester for $389 and 260 rounds of .223 brown bear for $66. Fast forward to October and my shipment date was placed for December 23. Fast forward to January and my 1000 rounds of .223 Winchester was canceled and my brown bear .223 expected ship date was pushed to March. I know they are just hoping I’ll cancel the brown bear order because now it is going for $180. They want to sell if for that price since demand is higher now. But that’s not my problem and sounds illegal. I want to sue them.”

Posted 3 years ago

“Placed order 11/20 pushed out to 4/21. 6 months to wait. I’ve ordered ammo from other companies & received it in 2-6 weeks during this high demand. S&G is a scam company”

Posted 3 years ago

“Placed several orders which at the time were IN STOCK! None of them have arrived more than a year later! I paid an average of 35 cents per round at the time and now prices have gone up. These scamming thieves are prioritizing the current highest bidders instead of honoring their current orders which would be fine if there was NO promise of service and goods in exchange for a membership fee! Im canceling my fee and seeking a refund! Will never buy from sportsmanguide again”

Posted 3 years ago

“Horrible company to buy from! Most importantly they let you order stuff online that is not in stock then send you a cancel order on your email.. if you see it good if not oh well your order is cancelled and your just there waiting for a package that will never show up. Do not order anything from this site seriously....”

Posted 3 years ago

“Ordered 5.56 mm ammo in Sept 2020. Was told it would be delivered in February. Now the update is it will be delivered in July2021! There’s is ammo available at about $1.10/round. I paid 67 cents/round. Clearly they are gouging the system and hope I will cancel my order. I will not! But after this is delivered I will never order a thing from them again.”

Posted 3 years ago

“This place is a scam. They list items in stock and lie about delivery dates. I cancelled my order (which was instock) afyer 2 months of waiting. They then told me I lost my 40$ coupon because I cancelled the order and they couldn’t issue me another 40$ coupon even though I warned that through points from spending money on their card. I don’t understand how their business practices are even legal. It also took me weeks of trying to call to finally speak to some one. Be prepared to wait on hold and after around 40 minutes it disconnects you. This has happened to me countless times”

Posted 3 years ago

“Ordered a box of rounds back in August 2019. Was backordered until Jan 2021. Come Jan 2021 received another message stating the 500 rounds are delayed until April 2021. This is gross negligence. Even our local dealer here receives thousands of rounds 2x per week. If your logistics setup can't field 500 rounds to one customer in nearly half a year it's broken or doesn't care. Do not trust any back orders through this website.”

Posted 3 years ago

“They just keep delaying orders..... then they delay them some more, and then they delay after that.... looking at 9-12 months at least, in fulfilling an order. Why even offer product if the wait time is long.... Unacceptable and pathetic”

Posted 3 years ago

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Sportsman's Guide is rated 1.5 based on 160 reviews