Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,329 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,329 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 17th June 2026

Steve Graff

Stuarts London 5 star review on 14th June 2025

Amari

Stuarts London 5 star review on 12th May 2025

Anonymous

Stuarts London 5 star review on 12th April 2025

Ahme

240

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I suppose this is not on your behalf, although i would seriously reconsider your courier choice. The Royal Mail are abysmal, ive been waiting 5 days now for my orded.”

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Posted 12 years ago

“Shirt was too small”

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Posted 12 years ago

“The best”

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Posted 12 years ago

“Excellent online experience. But be jacket came with several dirty marks on it.”

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Posted 12 years ago

“Dear Sir/Madam, I am extremely”

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Posted 12 years ago

“Very very disappointed. The service, tracking and delivery are all first class, as is the belt. However, you have charged me £55 for the belt which is clearly bearing a printed price tag of £49.99. A breach of the selling acts.”

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Posted 12 years ago

Dear Sir, I have now looked into this, the belt you have received is indeed £55 as stated on the website. This particular belt has been incorrectly priced when we received repeat stock. Although all the barcodes had been changed, it seems this one may have been missed. However the fault was made on our part , so we will be more than willing to refund the amount of £5.00 to your account to put things right with you. I do hope this is satisfactory. Kind Regards Ravi Grewal Director

Posted 12 years ago

“Rating is probably for Royal Mail rather than Stuarts as they have failded to deliver.”

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Posted 12 years ago

“I should qualify why I feel Stuarts should receive a Very Poor rating from me. It has nothing to do with the last items purchased, I am very happy with those thank you. This is to do with an item I purchased last year. A pair of Bass Wejjuns which due to what is, in my view, a manufacturing fault, unfit for use. I mailed in and received a polite, quick response asking me to take photos of the item and send in, this gave me hope. However I responded later asking for the address to send the photos into to be told because of the time I had had the shoes there was no possibility of a replacement. I know I have had the shoes over a year, I also know I have had 6/7 pairs before none of which have had a problem ,i also know I have worn these shoes less than a dozen times and this should not happen. I would like to sent these shoes back to you for a judgement, after you have inspected them you can give me your view on if I am being fairly treated in this matter. Till that happens you can no longer count me as a customer. Thank you Stewart.”

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Posted 12 years ago

“Despite being advised on line that provided the order is made before 4pm, it will be delivered the next working day (which is today), and getting an email to advise that the order will be delivered today, it has not be delivered as promised. Very disappointed as I have stayed in all day waiting for it.....”

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Posted 12 years ago

Hi Thanks for your review, looking into the order , you didn't pay for a next day delivery. Your oder was placed on the 31st August and delivered on the 3rd Sept at 10.13am - The Website states that you will enjoy a free next day delivery for all uk orders when spending £100 or more. We write order by 4pm so we can send out the products the same day as all packages are picked up by 4.30pm Hope this explains matters. Kind Regards Hayden Customer Services Team

Posted 12 years ago

“Still waiting for my purchase.”

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Posted 12 years ago

“Not the sellers fault but the carrier in norway is now asking me for 50 pounds to release an item that cost 25 pounds, they are charging me tax on the postage. That means that i'm having to pay close to 100 pounds for a birthday present that now won't arrive until next week. Bad deal all round really. I'd consider changing the carrier if I was Stuarts.”

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Posted 12 years ago

“Not your fault really bit the carrier for the goods sant 50 pounds off me to release a short that cost 25 pounds. I've noe ended up having to pay close to a hundred pounds for a birthday present that won't arrive until next week. Bad real all round really.”

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Posted 12 years ago

“Payed for next day delivery for my holidays...didn't arrive the next day!”

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Posted 12 years ago

“I don't know why, my order has been cancelled. I waited 3 days and after these 3 days, I've had received an e-mail with the cancel.lation. Why? I want to know the reason because my bank told me all was ok.”

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Posted 12 years ago

“I have need to pay, taxe”

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Posted 12 years ago

Stuarts London is rated 4.8 based on 20,329 reviews