Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,337 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 28th February 2026

Anonymous

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“when we come back to London can we please have same seats as a family.thanks for your help”

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Posted 7 years ago

“great prices and service”

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Posted 7 years ago

“Easy to book, emailed with holiday so can go back to it later. Good prices and no increase after looking at same deal. M”

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Posted 7 years ago

“Had a very important holiday cancelled by you without explanation”

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Posted 7 years ago

“the girl was friendly and made me feel at ease. The booking was done and dusted in no time. I am very happy with the way I was treated.”

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Posted 7 years ago

“Easy and straight forward to search and book holidays , and prices are reasonable too compared to other popular companys on line. 👍🏼”

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Posted 7 years ago

“First class travel site”

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Posted 7 years ago

“I have booked my holiday with sunshine for the past 3 years and in total I have booked 6 holidays with sunshine and I have had such good service. I wouldn’t book any of my holidays else where now.”

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Posted 7 years ago

“Cheapest we could find for our hotel and very swift confirmation from them after booking.”

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Posted 7 years ago

“Friendly honest advice and good communication. Will definitely use again.”

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Posted 7 years ago

“I had some specific questions about travelling with my mobility scooter and all queries were answered in good time. Thanks team”

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Posted 7 years ago

“Easy to book”

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Posted 7 years ago

“Extreamly helpful.”

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Posted 7 years ago

“pleased so far & a bit cheaper than o.t.b witch i think is a sister company, keep up the good work.”

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Posted 7 years ago

“It is so hard to book the apartment want normally but I got it first time with sunshine”

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Posted 7 years ago

“straight forward, ease of booking,varied choice of holidays.”

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Posted 7 years ago

“Online booking was very easy BUT when I got to my hotel at 3am with just me and my 4 year old son they said there was no reservation for us luckily they gave us a room for the night the next day they transferred us to another hotel which was noththing like what I had booked in regards to review standards ,I paid extra for the wyfi and it never worked they would not return my money I was alone in a country with my 4 year old and couldn’t use my phone around hotel very frustrating, they had no drinks that anyone requested the whole time , my air con didn’t work . I could go on the problem was is no one really cared or went out of there way to be helpful there was no point complaining as they didn’t care . I asked the rep just for a late checkout or discount to keep a room as we had to checkout at 12 and we weren’t leaving until 10pm at night and I explained about all the problems and the hotel said NO . I wouldn’t mind if I had booked this hotel as the trip adviser reviews are bad so would of expected the standards given the fact that I looked for a small friendly hotel as it was only me and my son going I looked at lots of hotels in the area on your website and choose the one I booked as the customers reviews where good in regards to staff and kids . I would like some type of explanation or apology/compensation for the whole lack of care and the fact the hotel I booked I didn’t get I got a hotel that I wouldn’t even call a 2 star . Please could someone call me re this or reply .”

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Posted 7 years ago

“Very helpful with booking”

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Posted 7 years ago

“Great service !”

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Posted 7 years ago

“I have not received a confirmation booking ..which I should of had”

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Posted 7 years ago

Sunshine.co.uk is rated 4.8 based on 15,337 reviews