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temu.com Reviews

1.6 Rating 2,630 Reviews
11 %
of reviewers recommend temu.com

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temu.com 1 star review on 26th April 2025
MR I L HORN
temu.com 2 star review on 25th April 2025
Kaleem Rizvi
temu.com 1 star review on 23rd April 2025
Anonymous
temu.com 1 star review on 23rd April 2025
Anonymous
temu.com 1 star review on 23rd April 2025
Waldrep
temu.com 1 star review on 23rd April 2025
Waldrep
temu.com 1 star review on 23rd April 2025
Waldrep
483
Anonymous
Anonymous  // 01/01/2019
Poor quality poor customer service I was defrauded.not recommended
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Posted 9 months ago
Ordered a pair of shoes paid postage it has been to most Europe countries by plane still waiting now my date for delivery is 2nd August. Over 5 weeks of waiting ,never again
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Posted 9 months ago
Am comandat de la SHEIN + TEMUUU acum 1 lună, toate produsele lor, sunt pe LOW COST, N-AU NIMiC CALIIIITATIV ÎN ELE!!!Nu va lasați păcăliți!!!Sunt toate materiale proaste si slabe calitativ, subțiri şi se vede prin ele, O SĂ LE PORT PRIN CASĂ pe toate, de ruşine!În plus, au un miros scârbos şi înțepător. Să le spălați înainte de purtare!Doamne fereşte să mai contactați si boli de piele!!Toate sunt ca cele cumpărate din Europa, Dragonul Roşu, Big Berceni, ori, Obor, nahh, cine ştie, cunoaşte! :)) Încercați site-uri care nu-s CHINEZĂRII, ci, de firme renumite internaționale, ca, BEST SECRET, de unde cumperi, doar pe baza de invitație.Unde au reduceri de 65 si 85% la haine-încălțăminte de barbați, femei şi copii, haine de înaltă calitate.Vă ofer daca va interesează.Msj în privat. Ps 1: Eu n-am niciun beneficiu ca va ofer dvs invitatia. :) Ps 2: Dureaza 10-12 zile până îți ajung produsele!!!Cât dai, ATÂTA face! Ps 3: Influenkărițele care RECOMANDĂ aceste site-uri, PRIMESC GRATIS articole de la ei, pentru promovare! Ps 4: Daca va uitati atent la poză, cu haine, veți constata că, cutia shein este lângă o butelie mizerabilă şi prăfuită. Ps 5: Te mai şi BOMBARDEAZA non-stop cu 10000 de notificări si msje cu produse promoționale, pe mail si pe app lor.Daca faceți GREŞEALA sa cumpărați de la ei, după ce v-au ajuns produsele, ŞTERGEȚI IMEDIAT APLICAȚIA LOR DIN TELEFON PT. CĂ, CONȚINE VIRUŞI!Haideți sa ne ajutăm si susținem între noi şi să nu ne mai mințim ca fraierele!!Să fim măcar putin ca bărbații! Ps 6: La TEMUU, comanda mi- ajuns într.o LUNĂ avariată si nu exagerez sau mint. Eu am principii solide. A trebuit s.o trimit înapoi si sa.mi returneze banii in 14 zile ziceau ei, în contul lor TEMUU, ca sa te influențeze sa cumperi altceva tot de la ei, ca doar, nu sunt fraieri, nu direct pe cardul de unde au extras banii intr.o secundă. M-am certat cu ei in call-center, unde au numai pakistanezi si nigerieni angajați, vbesc prost o engl.stricată de baltă.Le.am zis sa.mi returneze imediat banii ca altfel sun la OPC. Urmatoarea zi ii aveam in cont. Nu e normal sa te milogeşti atat pt banii tai.Helllowww, neprofesionisti, si haotici, ft. nemulțumita de ei. Nu mai cumpar niciodata!
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Posted 9 months ago
To be honest. I wasted my time searching for 3 free items. But of course it wasn’t free. Bunch of BS. I should’ve known better. To actually think that they would send you anything for free. Wish I had read some of the reviews. Before downloading this app. I wouldn’t trust this app with your credit card info. Think god I stopped before getting that far. Smh.
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Posted 9 months ago
It's been a month and 10 days since I ordered it and I haven't received my order. And when I call Tamu sarvice and send this message, no one is telling me anything properly. your delivery service is very bad I haven't received my order yet
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Posted 9 months ago
I had placed several orders and received my product on time then I ordered wire for auto repair and they did not tell me until after shipment was in route it would be months before I received my item. I still don't have it , turns out it was mailed to me via a cargo ship. I won't be seeing it for at least a month. Then they charged my card for a product and shipping charges that I never ordered when I found out via a email tracking number I immediately contacted them . I must pay return shipping to get reimbursement on the tool charge but I eat shipping both ways . Which equals out to as much as the product. I'm reporting them to attorney general office and taking the false order in the meantime.
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Posted 9 months ago
Very competitive on price and good if an item is not as expected or develops a fault
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Posted 9 months ago
They cheated out of $173.. I am 91 years old and my hand shakes.i hit the buy button by mistake for $806. and notified them less than a minute later. They said that it was too late. They refunded $625 that's a shortage ? They won't refund. Then they shipped me $180 of items that I never ordered. including 2 drones I am a 91 yrs old Korean veteran with 1 leg. What would I do with a drone. BEWARE...........................................
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Posted 9 months ago
I ordered 6 hyrdration bags but only one arrived. Temu claimed they delivered all 6 and refused to issue a refund. This was my first and LAST purchase from temu.
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Posted 9 months ago
I have been scammed twice in the last two years (not by TEMU), and had to get a new debit card each time. I have tried to limit use of my debit card online to just Amazon. My phone rings three times a day with scammers, and they have phony sites on the internet. Unless or until this stops, I will continue to solo with Amazon. I especially do not intend to deal with Chinese companies. I have had previous experience with other Chinese companies (not TEMU), and have received damaged goods, and lost all but 20% of my money. Cheat me once, shame on you. Cheat me twice, shame on me. China has become synonymous with dishonest.
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Posted 9 months ago
TEMU sells nothing but very cheap quality products/Clothing etc. that is very very thin fabrics or really ill-fitting. It's such cheap quality that even Walmart will sell you better quality fabric of alot of their clothing than Temu. Even everything else is worse than what Walmart sells you and that's saying alot about TEMU how awful this company's products are. The cheap prices are enticing but I've discovered that no one is really getting a great deal..sure ..if you're ok literally with garbage products/items from this rip off company from China... The cheap prices is not worth buying constant garbage from them.
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Posted 9 months ago
Ordered two things to get 300.00 credit to purchase with. Pd my order n never got the credit to proceed with order. Plus after reading reviews about people havin money charged to credit card I’m going to lock it out on purchases from them. I can’t trust them to many reviews in a negative lite. Team keeps interrupting my internet time poppin up all the time. Im sick n tired of there games to comm people with bogus bonuses. Spin the wheel. It’s to easy to win. Then they don’t honor it. Very very upset with this if ya wana call it business. They have a ton of class action law suites pending as I speak right now.
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Posted 9 months ago
I have been buying loads of bits and pieces with 100% no problems But a plastic nail brush I bought, just shattered to bits when I used it today 27th July see photo. Anyway I could not find out how to complain so just followed their automated help app and they just refunded me without knowing my real problem All in all, their setvice has been brilliant for which I have no complaints and this issue will not stop me buying from them.
temu.com 1 star review on 27th July 2024
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Posted 9 months ago
I recently had a terrible experience with TEMU. I placed an order, and after three weeks, I received a message from their delivery team stating that my package would be delivered that day. However, I didn't receive any calls from them. Later that evening, their delivery person called and asked me to come to their van, which was parked near my apartment. I was unable to leave my flat at that time and requested that he deliver the package to my door. He refused, saying he was busy. When I threatened to complain to TEMU and the delivery team, he said it was fine and that I could complain. Shortly after, I received a message from both TEMU and the delivery team claiming my package had been delivered, even though I hadn't received anything. I complained to TEMU, and they initially said they would resolve the issue within 24 hours. After 20 hours, they replied that their investigation showed the order had been delivered, so I wasn't eligible for a refund. They suggested I search around my flat, implying the package might have been left somewhere nearby. Since I didn't receive the items, I can't return them, and without returning the items, I can't get a refund. I'm out the money I spent and have no idea who took my package. TEMU's delivery team isn't reliable, and TEMU doesn't require any signature or proof of delivery to confirm the delivery. I've attached TEMU's response, where a senior representative clearly states the package might have been left outside my flat. This is unacceptable. If you're considering buying anything from TEMU, this is a warning. There are already numerous complaints about their app's security issues, and now their trustworthiness is in question. If you must buy from them, choose cash on delivery; otherwise, you might lose your money if the delivery team fails to deliver your package properly or worse, steals it.
temu.com 1 star review on 27th July 2024
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Posted 9 months ago
Yes I have removed there app I have bought a lot from temu some items okay some good stuff but I ordered a storage shed and it was not good so I tried to return it and they won't print a shipping label because it says it is above their shipping rate in weight.so I would have to mail it in separately costing a lot of money.when you can't find a address or phone number for them every thing is animated or you don't have a choice to true in any thing on their chat sounds pretty bad so I won't be purchasing anything from them in the future.
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Posted 9 months ago
I have played the invitation game so many times. Right now I am literally 2 coins away from winning 6 free gifts. I see all these people who are winning except me. My daughter has also done this but she has at least gotten one of her gifts for free. It's crazy because she has never gotten as close as I am now.
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Posted 9 months ago
Horrible customer service when you have an issue!! Never received my shoe boxes although online it says it was delivered and has a picture of the porch FedEx delivered to. Well of course the picture was not of my porch. Reached out to FedEx who says the tracking number I provided (which is on my account) is incorrect and does not match my name. I have sent 3 online messages to the manufacturer (suggested by Temu) and have yet to receive a response. I've been trying for days to get this settled to no avail!!! Guess I can kiss that money good bye! This was my first and last time ordering anything from Temu!
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Posted 9 months ago
They bait and switch you by promising free items and then you have to order more items in order to get the free items and then you get the merchandise and it's all really cheap shoddy garbage.
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Posted 9 months ago
It’s not with the products but for the games I’ve been playing for a while for two free items. I find it amazing how they shut down certain parts of the games when you’re close enough to get the free items. Most of the times they want you to buy something to get the g’s you need to advance. I’m at the point where I can get 1000g but surprisingly the game will end by the same time it becomes unlocked. I don’t why I even play there fixed games.
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Posted 9 months ago
Firstly, Temu emphasizes the importance of integrity and honesty in all its dealings. This commitment is reflective of biblical teachings that advocate for truthfulness and transparency. By ensuring that its business practices are free from deceit and unethical behaviors, Temu builds trust with its customers, partners, and employees. This trust is crucial in establishing long-term relationships that are beneficial for all parties involved. The company’s dedication to honesty is not just a business strategy but a reflection of its adherence to Christian moral teachings.
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Posted 9 months ago
temu.com is rated 1.6 based on 2,630 reviews