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temu.com Reviews

1.5 Rating 2,973 Reviews
10 %
of reviewers recommend temu.com

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temu.com 1 star review on 25th October 2025
Henry Wilson
temu.com 1 star review on 9th October 2025
Nancy
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 3 star review on 6th September 2025
Anonymous
510
Anonymous
Anonymous  // 01/01/2019
Good are nit as per website and nit easy to read Return .
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Posted 1 year ago
This company is impossible to contact! I definitely do not feel comfortable giving someone like that any of my financial information!
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Posted 1 year ago
95% of your products are pure garbage The pictures are deceptive. You did hire great web designers and photographers or whatever because noting is like in your pictures. However I must admit that I did not have any issues receiving the credit back
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Posted 1 year ago
I ask you stop emailing me. I will go and a lawyer. You'll tried or whoever took my tried to get money out of my account or tried buy something . Take my email out of your system. Next time you will here from me is through my lawyer
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Posted 1 year ago
It’s a scam
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Posted 1 year ago
My husband place an order 2 months ago and we still waiting
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Posted 1 year ago
There was a problem I never got my order my order was undeliverable because the post office kept missing me they could have just left my package on the steps I would have gotten it.
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Posted 1 year ago
They have the worst delivery time span. It took my stuff to be delivered after 17 day 😵‍💫 it’s annoying . SHEIN delivers in 10 days now or less.
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Posted 1 year ago
The package was never delivered, although tracking showed it was. No notifications and no response from the company. I would not use it again and do NOT recommend it.
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Posted 1 year ago
Stay away from this company I placed orders and never received my items and they are still charging me for it what a fraud
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Posted 1 year ago
I’m deeply disappointed with my experience with Temu. My account has been flagged with vague alleged "detected anomalies," and despite numerous attempts to get clarity, Temu has failed to provide specific details or resolution steps. This lack of transparency and clear communication violates consumer protection laws, including the Fair Credit Reporting Act (FCRA). The inability to address these issues effectively has not only disrupted my ability to make purchases but also raised serious concerns about Temu’s commitment to customer rights. I am considering filing a complaint with the Better Business Bureau (BBB) and exploring available legal remedies. Given my experience, I urge others to reconsider using Temu. The lack of transparency and failure to resolve account issues promptly reflect poorly on their customer service. Consider shopping elsewhere where your rights and concerns are taken seriously!
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Posted 1 year ago
MY PACKAGE DIDNT ARIVE AND THEY REFUNDED WITHOUT MY CONSENT AND I GOT MONEY BACK ON TEMU NOT ON CARD TEHY AAKIN ME USE TEMU AGAIN NEVER ORDER NEVER SHEIN AND ALEIXPRESS BETTER DIE TEMU DIEEEEE
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Posted 1 year ago
Temu is not correct delivery flatform. And every order 2 and 5 days lat.
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Posted 1 year ago
Don’t accept “ free gifts”
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Posted 1 year ago
Oh my where do I start. I decided to give Temu a chance . Sorry that I did . I can go on for days but it’s late here and I want this to be known . I ordered clothes , big , stains , threads out . I ordered religious plates for my shelf in my kitchen dented . I ordered outdoor solar owls four to be exact. Only two worked . I contacted customer service he kept going and going asking for videos etc . The solar owls say they are twelve inches sure if you count the long plastic pole that holds the owl and sticks in the ground. I ordered a small garden fence that stated 25 pieces . I contacted Temu in advance , because I knew this wasn’t going to turn out as advertised . I was told by a “ specialist of Temu “ he/ she quarantined my quantity . I received ten pieces . I was livid. They basked me did I want to cancel and reorder . Hell no , this way if I did id be covering up the 25 piece and “ not “ ten . Well I received the ten “ not “ the 25 pieces , as advertised . I explained this is considered “ false advertising “. I received a full refund .I ordered a wig , ready for this . The wig stated 109% human hair “ unprocessed Brazilian “ with tax like $44 and change . I thought not a bad deal . Oh was I wrong “ NEVER EVER AGAIN “. The wig was supposed to be 14 inches here are photos of what I received right out of the package . After contacting Temu when I arrived home . The representative stated I would have to wait 24 hours . I lost it ( long story shorter ). They claim I was transferred to a Temu specialist who offered me $13.31 “ again I literally lost it “. Temu sent me a wig that was supposed to be 14 inches it was to my hairline in the back ( didn’t cover my neck ) chopped all over . The “ specialist “ claimed give them 24 hours . I don’t think so they sent me a chopped up wig and as I stated it didn’t take 24 hours for them to take my money . I told them “ obviously “ their warehouse aren’t checking returns . Then he/ she “ bots “ told me I needed to wait 5 -14 business days . I don’t think so , I told them I will “ NEVER “ do business with this company ever again. And if I didn’t get my money asap I would be contacting bbb and consumers. They lie , they cheat and they steal . I see review's , and am SMH laughing . I will stick with a more reputable company. Here are the pictures of the 14” human wig I would say this place is a joke . But that’s putting in nicely . Something is definitely “ iffy “ about this company . “ IF “ I need to contact a company every single time I order and get “ bots “ repeatedly saying the same thing over and over again . I don’t need to shop here . Take a look at this wig . And if I were you all . I’d shop where you can trust . I wasn’t able to upload the photos “ of the chopped wig ( go figure )
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Posted 1 year ago
IT'S FAAAKE ! INCLUDING THE REVIEWS. NOBODY THERE. PROVE ME WRONG.
temu.com 1 star review on 2nd August 2024
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Posted 1 year ago
Playing games but didn’t give anythi In return
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Posted 1 year ago
They attract people with free gifts and even if yiu invite the whole planet you will not get it and you the games that you play in the app for free gifts you can reach 99% easily but the last 1% percent to get the gift even if you stay for a year you will never get it. I watered for 780 times but in the first 100 or 200 watering you reach 99% of getting the gift then the last 1% will take for ever even if you buy items or invite new users it will keep going to 0.05 and less but will never reach
temu.com 1 star review on 1st August 2024 temu.com 1 star review on 1st August 2024
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Posted 1 year ago
Cheap merchandise. Difficult to return items and very deceptive photos. Very difficult to see your account
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Posted 1 year ago
Worst on line to deal with . 2 delivery I did not order I order on line due to disability.conpany rep indicative that I bring to post office or other. If I could leave my home u would not order in line
temu.com 1 star review on 1st August 2024
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Posted 1 year ago
temu.com is rated 1.5 based on 2,973 reviews