“I have ordered from Temu every week nearly. I like to give an honest opinion. My last experience was horrific. My chair was never sent, never updated, refused a credit and refunded my money. Trusting them really hurt my business. Now I gotta wait who knows how long for money to return. I was told it was on the way, then it was lost in shipping but another one was on the way, and lastly “oh, that item was discontinued.”
“I placed two orders. One order was for a pair of silver shoes which ran too small. The second order was for two beaded evening bags. One bag had 2 large, noticable, rhinestones, missing. I kept both orders, but will never order again. I don't understand how to return the items.”
“AGAIN A TERRIBLE REVIEW. I needed a outfit for an event. Not only did this not be delivered on time, it was delayed for MORE THAN A WEEK. I literally still don't have it right now. I wanted to file for a refund and get my money back which by the way, said was free shipping but still had to pay another R90 for the "tax", they said I have to receive the damn package first. NOT ONLY DO I HAVE TO PAY TAX AGAIN TO RECEIVE THE PACKAGE FROM THE AIRPORT, I CANNOT GET A REFUND UNTIL I GET THE DAMN PACKAGE!!! LIKE WHAT?! First experiance is terrible. DO NOT RECCOMMEND!!!!!”
“My first order came in a timely manner free shipping I ordered form them again, order not so timely I placed 1 order they split the order shipped items separately and charged 2 different shipping costs I am done with temu they lost a customer. shame on them decieving there customers not a good way to run a business a good way to lose customers tho. Good bye for good temu.”
“Temu used to be great, but now you have to spend $50 for free shipping, there is no option to spend $20 example and pay your own shipping. Their site has free shipping plastered all over it, contacting customer support is useless over 1 hour trying to sort this, me telling them they can't tell us what we can spend. And there has to be a shipping option for the customer. Just to be told over and over to add more to my cart, l had $35 in there. They've lost me and I'll post it all over social media. I have attached 3 files showing l have free shipping,”
“I used to buy of Temu every week without failure. But now they have put their minimum spend to $40 and it sux. Havent bought anything for a while now as cant get to $40 and im not going to buy stuff to the amount if I dont need it. Also with their Farmland and Fishland, what a scam that is.. It all starts off good then slowly the amounts for feeding and watering get less and less. I, at 85% and it only goes up by .02 and dice rolls start at 4 watering to get a roll and now its 10 waterings...its absolute a scam to make people get points by buying more stuff...”
“My order was to have arrived on June 19th, but was just shipped on June 19th. I’m concerned this is not a legitimate company. Wasn’t as large financially as others, who didn’t received order, but a flag for those who try. They”
“First there was a $20 minimum to purchase, then It went up to $30 and now it’s a $50 minimum. I don’t want to buy $50 of stuff I don’t want just to get the one or 2 things I do want. Will be shopping elsewhere in future and supporting local. May cost more but I don’t have to spend $50 In one purchase.”
“I returned my package and I put all the items exactly in original packaging but they denied my refund!! I paid $170 for nothing. Really disappointed experience”
“Ordered lites for sidewalk. Good price but absolute garbage. Poorly wrapped for shipping and arrived broken. Most did not work. Never will order from them again. No customer service.”
“They’re not customer friendly at all. Customer care sucks to the core. They’re very inflexible. I’ve had a really terrible experience with them. Heaven forbid, you can’t find your package or it goes missing, they will make no arrangements either for a refund/credits/reshipment. Don’t buy from them.”
“One thing I hate about Temu you can’t rely on them they take decades to deliver I think they be sleeping all the time . They are so annoying you wanna testify order from Temu and SHEIN on the same date you will see what happens”
“My mum ordered something for the first time and then had her credit card drained. Google it and you'll see countless reports of the same thing happening to customers. Very dodgy company. I've never had a problem with Aliexpress and I suggest, if you must order directly from China, to try there over thieving Temu.”
“I am sorry there is not a below zero star rating so we could be more accurate & truthful in my comments. I was cautious from the beginning of their strategy. Dishonest & fraudulent with their actions & their product. I am looking forward to their demise.IT WILL HAPPEN”
“The quality is very low. Even items where they appear to be "okay" don't last. For example, I bought a belt a 2-3 months ago with metal rivets all on outside that are all now starting to rust. Other items break or wear out quickly. I gave spent around $1,000 on temu now but won't be buying anything else as most is junk.”
“I agree with all of the postings that I read the last few minutes. Perhaps it’s my fault that I did not read the fine print, but taking two months to deliver a purchase is simply
Unacceptable. I haven’t received my purchase yet and my expirations are extremely low given the reviews I read today. It’s pretty clear that this company will not be able to stay in business if people read the reviews. Too bad, their prices were the drawing point, but the follow up was disappointing .”
“Third class service... First they send me a wrong size... When i ask for return they send on temu credit 46 aed... After that i cannot buy any thing because they applied condition must buy 90 aed...
They are scammers dont waste your money from buying any thing from temu.....”
“Temu started out pretty decent but now they play games with shipping. They will tell you it's arriving on one day only for it to be about 2 weeks later than you thought. They will even tell you it's arriving tomorrow by a specific time. Not true it takes about 2 1/2 to 3 weeks to get the order. All the while they bombard your email and phone.”
