“Very bad customer service, every time I contacted them, I wasted a lot of time and nerves. They avoid giving precise info, just give same generic answers and sweet talk you without actually doing anything. Every time I contact them, I lose an hour or 2 and get so frustrated because I don't get the info or help I need. They often skip reading messages and checking photos and screenshots. This week I communicated with them for days about my due refund, they were constantly saying that my package was still not delivered to them even though I sent them delivery proof million times, they left a false tracking update on their website for days. I asked them to contact warehouse for confirmation which they did not do (I am sure of it because all agents gave one same reply that it was still not delivered). I threatened to ask my bank to send Temu an official request for a refund and to contact all Temu directors on LinkedIn and send them delivery proof from the carrier and publicly show everything on Linked and other SNS. I don't know if it was because of that or the warehouse sorted it out but I eventually got my refund. But the CS drove me nuts for days, their service is really horrible.”
“I would leave 0 if I could. This company and their games are a scam, they always just stop short of giving you the offered credit then try to get you to order again after you just ordered to get more chances, I tried chatting with them they just said you have to keep playing to win. I am suprised that the us goverment lets them get away with this.”
“They are not good quality. I bought the kitchen hanging lamps from them, they are looks like kid toys. It waste me time for the return processing. I just trash them.”
“Scam siteA site that sells very poor quality goods that are contrary to the written specifications. If you write to them that the specifications are incorrect and send them pictures, you will have to pay exorbitant prices for the return.”
“Do not ever give your money to this company I ordered $170 weight set that never arrived they blamed it on FedEx FedEx told me they never paid them so they're Liars and weeks later I'm still waiting on my money and I really doubt I'll ever get it.”
“Temu is corrupt and incompetent. They have totally screwed up shipping and then don't have customer support smart enough to figure out issues with delivery. They suck!”
“I ordered a few things from Temu and most the items were good quality. Then I received a few packages at my address with someone else's name and had no way to return the boxes. I then noticed three charges in one day. So, I peeked in the packages and there were little nonsense items. I looked up the items in Temu and saw they sell them. They were charging my card for overnight delivery on things that cost 0.50 and sending it to my house under a fake name to make a huge profit.”
“The worst online shopping site, there is always a delay of at least 15 days, and the easiest response for them just to cancel the order, even at the level of the delivery company that they deal with is very, very bad (J*T) as it is a company without management i called them more than 10 times and every time there is no manager or supervisor available to answer my call ,and the delivery staff are not honest and, I filed a complaint against them with Consumer Protection in Dubai.”
“I would have left no stars.... This company steals your money..!!!
I purchased 3 Batteries (2 Packs),@ $144.44 each, they delivered me just 3 individual batteries - 12v. 100amp.. when I purchased 6 batteries..
Shop at your own peril, this company CAN'T BE TRUSTED..!!!”
“Very cunning with they free gifts program.
Don't bother they are lied to you. They just want you to send out invites as many but they won't pay up. Very frustrating. How they're cheated. I'll never shop with them ever again. Not trustworthy”
“Temu's Promotional free gifts and games are all SCAM. They will send you notifications for free gifta that will niat wastw your time and will teick you on buying. At the end there was no gift at all.
They have a lot of games that thwy mLe you play to get credits, diacounts or crew gifts that you end up getting dissapointes because they will stop the game automatically and you'll end up angry. Please don't patronize this kind of buaineas practice. Customer service will drop/end your inquiry without even answering your concerns or will transfer to different agents and you'll wnd up wasting your time and effort. Thia will make you really angry.”
“Temu as a company does not seem to check if all the products people sell on its website are in the quality as they are photographed or described.
I received a CLEAR display, what I urgently need on this weekend and the plastic is milky and useless for me. Such things should never happen.”
“On two occasions I received two watches that didn’t work. Whether it’s the battery or mechanical failure, both did not tick. Also, none of the buttons work. It’s there just for decoration. Absolute junk! Will never order from Temu again. I’ll stick with Amazon.”
“I ordered a litter box on Temu everything was fine but my cats wouldn't use it. So I sent it back for refund. Upon receiving it the company that sold it Yomi Life HM Said that I did not return the correct thing because their logo wasn't on it. Well their logo wasn't on it when I got it. Why would I send a different litter box back? I only ordered one. If my cats would use it I would have kept it. But I have gone 2 weeks back and forth with timu and with the yomi company and they keep denying my refund that's close to $300 that they are keeping. I used to like Temu their things were kind of cheap but they were fun and every time I've returned something I've never had a problem with the refund until it was something expensive. And now they've just kept my money and they got their litter box back!!”
“Worst promotion that they are doing right now is get five free gifts and they keep trying to give you free gifts to sing your friends invitation, invitations, flick invitation, invitations. I don’t want to invite my friends somewhere where they can’t even go forward and just pay for my items.”
