“Unable to get refund for good purchased on 15 th Sept, deliberately did not send me email with my ac details ,customer service give robotic answers and telling me they have no details ,please do not shop with this company ,no consumer protection in ireland because its chinese”
“I've been playing Farmland and purchase items to gain more points. Even when you play the games correctly the games are all rigged to make you lose. Please view the picture of one of the games. I've completed it entirely and they intention roll the dice at 1 move son I can never win the price and they intentionally even those it shows I've completed the game. They don't want to help you. They only want to use you to bring more users. I canceled all my orders because it the principal that counts. I will NOT share Temu with any more of my friends and family UNLESS they show me that they are FAIR.”
“They lie to you, they don't give you any prize. They just want to have more contacts for their lists. When they asked to claim free gifts you have to invite thousands of people then they said your time is over.”
“Bunch of lying scammers who give false misleading information + false advertising & treat their customers quite badly!! Absolutely useless customer service too!! Don't fall for the lies about freebies, or coupons etc, they never work + just try & su k you in to spend more money - total bunch of lying unprofessional scammers!!!”
“This is the worst online shopping site.Very dishonest about the pricing.There is no notification before placing an order that there will be additional fees to get the products sent to you.They always giving coupons but it's just a scam cause you end up having to pay for everything anyway.There is nothing that you get free on temu but they advertise that it will be free or you ll get a discount but you never do.You get charged extra after already paying for your order which is so unfair.Its not like other sites eg takealot where they show you how much shipping will be before placing an order.Highly dissatisfied and disappointed with temu.”
“Very disappointed with Temu , having ordered and paid for a product the Company unable to verify the purchase, I had paid with my Visa card and have proof of purchase.
Their system was not user friendly and difficult to navigate, i have now written off the payment. Would not recommend.”
“My mistake... I bought these products in good faith. I'm a first-time customer, and I'm grateful that I limited my spending to a small amount, which limits the sting somewhat. To tell you the truth, I dont expect to be refunded, and I'm wasting no more time in trying for a refund or sending the purchases back. What you should read into this... is what im telling you is for you to absorb. I have no expectations in gaining from this.
You represent yourselves well. You should, however, give the photographer maximum credit as a valuable assistant to the sale. I totally bought into the products, thinking they were much more substantial than they were.
What actually arrived was nothing more than trinkets you may find in a Xmas cracker. cheap and nasty. To list the products as a tool suggests an ability to use them as such. Not the case at all. Misleading in every way outside of the fact, they were the exact miniatures of what you see in the pictures. The sort of things one finds attached to a key ring in a chap store.
You could, and probably, should try to get a customer to come back for a second buy
in my case,.... disappointment, so not going to be the case.”
“GARBAGE
EVERYTHING I HAVE TRIED SUCKED
RAINCOAT LEAKS
SHOES VERY UNCOMFORTABLE (advertisement said foam and will be able to stand all day with these; couldn’t even get around the block before I wanted to put my old shoes on!)
DONT WASTE YOUR MONEY AND DO YOUR RESEARCH TO ENSURE NOT ONLY ARE YOU BUYING BETTER PRODUCTS BUT ALSO EMPLOYING PEOPLE IN SAFE/ HEALTHY COMPANIES”
“Terrible experience re return of goods ,you have my email address,phone no and home address yet I cannot make contact to get the relevant document to put on my return parcel ,no way of contacting customer service”
“Never had any trouble at first, then the trouble started on my last order, for a first they was a early delivery, we was still on holiday until the 27th September,
They wanted to deliver on the 25th September, I informed both temu and evry delivery service to not deliver before the 27th September,, bad move on my part , they replied no problem they will deliver on the 27th September,
27th September comes when we home , waited in all day ,,no parcel????? Eventually got through to them with a lot of messing about,, them !!!!! It's gone back to the sender ????,?
But I don't want it sent back to the sender I replied, don't worry we will sort it out customer service said ,,,, what a joke customer service is on both temu and evri !!!! Up to now still no parcel,, last message from them ,,,, re order , ps I would like to add a photo but I ain't no parcel to photo !!!!!!!!!!!”
“Im the luckiest person in ths galaxy. Every time i spin the free gift or discount, I’ll get the highest voucher, highest free gift or one more chance. But the sad things was i need to spend more than the discount price to get the price. Maybe temu think all people is still a primary school student. After 20 days my order never received and im thinking that i will not receive anything. Temu did a good job in earning good profit for them. Well done 👍”
“I put an order and spent like $60 it said I could add to order then it wanted me to spend another $50 to get free shipping so wrong well that’s the last of my orders never again I’m done spent so much and never had an issue till now not getting sucked in again bye bye app”
“I ordered here last holiday and just did order sept20 it takes 2 weeks to get here and you can not contact them it seems . I looked at the tracking and it went from south of me to where i live . So i thought maybe it would get delivered this was yesterday and checked the update and went back hour in half south of me. How does that make sense its October 1s this us ridiculous”
“Be careful about the scams of this company. Not only they sell you junks and hold your money but also if you want to delete your account they intentionally do not allow you to close it by not sending you verification code to your email and pretending you have an issue with your email. They intentionally trying to over inflatw the number of their customers by refusing to close their account. This company is an absolute scam”
“This site so far am not impressed with. They give you coupons. But really they aren’t giving you nothing. I get better buys at kohls. I order some fall Decorations. If the Quality isn't decent . I’ll return them and go to Ross or TJ Maxx. Once you figure out the price covers & pillows to go inside the cushions. You paying as much as you would at Ross. I do a lot of shopping. I know quality. I’m very weary about buying anything really expensive from the site. Because I think most of their things are lower Quality. But what I ordered so far it’s not good quality things. Waiting on one order to come and if it isn’t decent it will go back. I won’t order anything else.”
