“Worst on line to deal with . 2 delivery I did not order I order on line due to disability.conpany rep indicative that I bring to post office or other. If I could leave my home u would not order in line”
“The items are OK. They should give more details on the clothing-Fabric.
They offer free gifts but with a catch, then you miss out because of a small circle of friends. They should not offer this sham, as the last step invite a new user and you end up having to invite another user. Frustration to the max. Drop your scam for receiving free gifts 🎁”
“I have been shopping on Temu for several months now. I have been pleased with almost all purchases I've made and trust me it's been quite a few. I have purchased clothes (ladies and baby), shoes, handbags, furniture, artwork, kitchen items, all types of flowers, wreaths, trees, lamps, makeup, games, candles...the list goes on. Now I am shopping for items for my business. A couple of things to know...shipping does take a little longer, so patience is a must, although the do offer urgent shipment. For the most part items are packaged well, but they seldom ship in boxes and do not use packing materials. Unfortunately some items I purchased arrived damaged, but there was no problem getting refunded. The only downside is you have to repurchase your damaged item and often times it is out of stock. Hoping Temu makes an effort to secure items going forward. Customer Service was pleasant to work with. I did have to enlist their help a few times. I realize not everyone has a good experience, particularly with electronics and items similar. As for me, I do recommend Temu for many things and appreciate receiving quality merchandise at a very discounted price. I have saved so much by shopping with Temu and am grateful. It is unbelievable to me how retailers mark the prices up...scary actually.
Anyway, I do recommend you give Temu a try. I try to write helpful reviews for people, so if you do shop using Temu, please write a review. It helps consumers immensely. Thank you.”
“Their support persons are polite. They respect you. But no specific answer is given. They claim the "merchant" will contact us, but never happens. I spent some 400 dollars on an electric bike, but the next time you click it, the battery apparently is not included. Alright. Now at least connect me to the merchant so that I can order the correct battery. It's like a pipe dream after that.”
“delighted with the products. I bought dresses that are of really good quality and the same as in the pictures. the package arrived in Serbia in 10 days 👍🏻❤️”
“Not happy with the products. Very cheap quality.I have complained about this,but no response. Wasted my money and time. "Shop a bit and got ripped off"”
“I entered the information on two of my perfectly good credit cards and Temu would not accept them. My credit card company said there’s no reason the cards should not be accepted. Sorry Temu I won’t be shopping with you.”
“90% of the merchandise I've ordered has been a joke. Recently I was just checking on the site looking fir a gun holster that is no longer available I wake up the next morning my checking account has been wiped out by Temu and they are refusing to refund my money. No merchandise caused overdraft and I had to file Bbb complaint consumer complaint even get assistance from an attorney to help me get my money back. These people are theives. I've even emailed the CEOs office.”
“Most of their products are horrible, low quality, pure garbage. The product's pictures and descriptions are misleading and most of the time incorrect. I’m deleting their app from my phone.”
“Poor products. Poor & Awful customer support. Support did not honour their 90 day return policy. Customer service Lied and was unhelpful. DO NOT BUY FROM THIS SIGHT.”
“Your return policy absolutely sucks. People I know have had accounts hacked and when notifying Temu all you say is. We checked and there is nothing wrong. Someone in Hong Kong orders fraudulently for someone in the Midwest and you won't stop the orders or except the return. I am telling everyone I know that you have no security”
“I spent $50.00 plus and never got my products. They have issued
$7.00 and $10.00 into my account to have them take it back. I will not buy from Temu again 1st time buyer, never again, they don’t deliver or credit amount back. BAD company to try to buy from.
Don’t ever try buying from them.”
“would buy more but that stupid spin to get percentage off is just a waste of time and takes time to see a product if you just let me see the special i will be deleting app just tired of going through that rubbish to start with”
“Placed order for a total of 8 items. Paid PayPal.
Order showing on my account but never received
Contacted Temu Support via their website to chase/progress order
Spent almost 2 hours exchanging messages during which they just kept repeating the PayPal payment failed and order was therefore not completed, no order on my account etc
Checked PayPal account and payments were successful, sent screenshots of orders on my Temu account, proof of shipping address, card details, screenshots of PayPal payment, bank statement etc proving PayPal payment was successful/completed
Despite the Chat being upscaled to Supervisors etc they just kept repeating payment failed and there was no order
They are simply impossible to deal with
Raised claim through PayPal
Forget Temu, order with Amazon 😩”
