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temu.com Reviews

1.5 Rating 2,972 Reviews
10 %
of reviewers recommend temu.com

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temu.com 1 star review on 8th January 2026
Gabriel Vincent
temu.com 1 star review on 25th October 2025
Henry Wilson
temu.com 1 star review on 9th October 2025
Nancy
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
temu.com 1 star review on 11th September 2025
Borys Nechyporenko
511
Anonymous
Anonymous  // 01/01/2019
I ordered $200 worth of products two months ago and have yet to receive the products. This is unprofessional and I will never order from this website again and I highly recommend you don’t waste your time ordering from this company. You may never get your items.
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Posted 1 year ago
Never got any of my free items. On the chat have to keep repeating what the issue is.
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Posted 1 year ago
They are trying to catch people offering freebies after selling hundreds of $$$ worth merchandise. Please be careful. Don’t buy this scam. I never go back to TEMU again.
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Posted 1 year ago
Takes toooooooooo Long
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Posted 1 year ago
Don't ever buy dog toys off here, bought 4 as stocking fillers and all 4 have had there heads fall off needless to say in the bin they go ......absolutely rubbish
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Posted 1 year ago
I bought a tube amplifier from TEMU. One of the vacuum tube came defective. It looks like they cannot replace the vacuum tube. They want me to return the amplifier; it is super heavy. I have decided not to ever buy from them ever again. Amazon is the way to go...
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Posted 1 year ago
I am sorry to say that almost all what you display on line are shown completely different and inferior to what I got in the orders J made in terms of quality (very poor to the extent that I put all the items purchased). I am very disappointed. Do not recommend or endorse Temu to anyone
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Posted 1 year ago
Website sucks can’t view without app
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Posted 1 year ago
All they do is lie to get you to buy there cheap items tell you one thing when you do it then they do something eles and when you call to tell them they give you excuses and ask if you have proof I would never buy from this company again and will tell everyone I know not to either would give them a negative 5 if it let me
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Posted 1 year ago
I sent an order thru for 776.00 thinking I was shopping like a billionaire, yeah right, they sent me the products they really have which was some cheaper items that didn't save me any money because the product is made on the cheap side. What they do is send you what they want and pretend to have these great deals and your going to get your drone your RC car, security cameras ect. They put the money back in your account making it look like they are a reputable company but in actuality they don't have the product and make it look like that your credit card company or the bank has an issue with payment. Their lying backstabbing little!!?!?!?????. Should have known better to think this Chinese company was reputable. Was supposed to get a bunch of presents for Christmas but these people are heartless.....
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Posted 1 year ago
I clicked one star, because I don't have 0 start option. This company is a fraud. I placed an order last night, but they don't want you to pay unless you click and check marks saying that your agree with all their terms. I never marked the check marks, but I did played. But they don't send me the receipt of my payment if I don't click the information they want you to be agree with. Nobody has time to read a lot of pages just to buy some cloths. And even if it is a paragraph, I don't like to click information that I don't think I need it just to buy something. It is just a fraud and they shouldn't be allowed to have this " good business open ". THEY DESERVE 0 STARS. WORSE COMPANY.
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Posted 1 year ago
Worse service ever so disappointing as a first time user with temu, my packages was supposed to be here Dec 21 now they saying Jan 9 wtf this is so bad for there service not a good look all they do is lie, no one could tell me where my packages was and why they haven't been delivered, temu is a bunch of bull poor customer service poor merchandise just bad over all I seen all the reviews and none was good I believe they just out to get people's money
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Posted 1 year ago
It's a ripoff!!! Like the 3 free gifts but they don't tell you thats you have to make a purchase everytime you collect one of the free gifts so it's not free.alos the cash back and discounts are fake.
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Posted 1 year ago
Bad customer service, every third package is "lost" and/or "returned" which means you wont get your money back and if you somehow manage to do that it will be after a LOT off frustration and arguing. It is not worth to use them as a platform.
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Posted 1 year ago
2 month ago I paid for outdoor folding Camping bed and still not delivery yet Could you please help me No one answered on my mail Regards Igor Kligerman
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Posted 1 year ago
I have never had an experience with any company saying to their customer…..Even if it is escalated to our supervisor, the solution we have provided remains. WOW If it remains the same then why do I need to escalate or asking a manager or a supervisor? 🫤😒 nonsense
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Posted 1 year ago
Cheap! Cheat! Rip off! Horrible customer service! So Chinese!
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Posted 1 year ago
Horrible this year again. I don’t why I used Temu again. Against my gut I shoulda listened to my gut. EVERYTHING IS LATE!! The delivery date keeps changing and gives a huuuge ratio of time in between. 1st Dec 12-Dec21st then an order delay making it Dec22-Dec26th then Dec27-Jan12th when I ordered a lot in Nov there are items that are just now being processed and packed from Temu warehouse over seas. Seems once I did a price adjustment those dates changed even tho it says it doesn’t affect the date CLEARLY THATS FALSE. Our tree will have 5 things under it. Oh Temu track says some items delivered today Dec24 at end of the day it’s 8:45pm Eastern standard time..the Couriers site has a completely different date which is after Dec25th now. Of course I don’t receive the $5 credit for late delivery since it’s a wide given time of dates.TEMU COULD Have AND SHOULD Have DONE BETTER WITH DELIVERY. Yes the delivery companies are right along with TEMU and better more realistic updates should of been made. I WILL NEVER USE TEMU AGAIN.THOUGHT SINCE I WASNT USING AMAZON THIS YEAR TEMU WOULD BE BETTER BUT NOPE 👎👎🤥 some over 7days to almost over a month it’s been/going to be. MERRY STINKING CHRISTMAS KIDS FROM TEMU/USPS/FEDX/DHL/UPS..SANTA CLAUSE ISNT COMING
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Posted 1 year ago
They blatantly lie to their customers and avoid the question when you ask why. I caught them red handed.
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Posted 1 year ago
They only got one star because I couldn't leave zero Stars they are the absolute worst they have ruined my Christmas they ruined the Christmas for my grandchildren and my daughter they have just ruined down your every single order that I've gotten from them maybe the first two or three orders I got was okay but after that no they weren't canceling my orders after making me verify them over 16 times not wanting to refund my money right now for four orders that they sent through UPS to the wrong address when they always deliver to my post office but UPS does not deliver the post offices you would think is a company they would know this all the orders they've canceled with out any good reason is just been extremely stressful then I find out I have cancer doctor didn't tell me nothing and all they can do is just keep putting me through hell I'm tired of it and I will never order from this company again they can all go to hell
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Posted 1 year ago
temu.com is rated 1.5 based on 2,972 reviews