“Something always doesn't arrive or doesn't look like the photo and nobody takes responsibility for anything. You look for the same thing on Shein and it's 50 percent cheaper. I don't recommend it.”
“I placed two orders on December 13. Christmas was clise and it was clear they would NOT arrive by Christmas! They offered me a refund. I accepted but now, the only thing I can see on my orders is where they were refunded! It won't ket me see the status of where they are!!!! I joined a chat with customer service and they said they have no way of tracking my orders!!!! They don't even know if I'll get them!”
“The UPS "surepost" delivery they use is a joke.Allowing the clowns at the USPS to deliver your pkg from the nearest post office is an accident waiting to happen.Several items were lost this way.Temu needs to find a better delivery service!!!!”
“Me they refuse to refund my 8 items returned the my day the warehouse couls not find them but they have received the package so how is possible you have received an empty package in plastic?? HOW CAN I RETURN AN EMPTY BAG. IS NOT THE FIRST TIME THEY DO THE SAME SHAME ON YOU TEMU”
“Ordered multiple items and the first time they said it was out for delivery, but of course it never showed up. Second time it said delivered and yet I hadn’t been delivered. This was about a month after I ordered. Do buy from this company.”
“Quite a few things one of their scratch removers took the pain off my car and they played circles with me for two weeks. Trying to say send me 20 pictures of it that they were in clear and all kinds of stuff all fabricated stories they were trying to make up And 10 hours cover for the damage on my car very sneaky company”
“I placed an order that was never received, though it says it was delivered (on a day that I was home). This happened twice with the same seller. They denied a refund, saying I needed proof it wasn’t delivered. They refused to work with me, and eventually CUT OFF my ability to continue the chat with customer service. That was it! I’m out!”
“I ordered gifts for Christmas 2 days short of a month ago haven't received the parcels yet, was told if didn't get my parcels by certain date which has already passed would get full refund back and keep parcels when it arrives, now apparently that's changed they put my money has Temu credit, had so much trouble trying to get my money back still not sure if I will so disappointed my order was for Christmas for my toddler grandsons had to spend more money I couldn't afford to buy more gifts for them don't recommend this store.”
“I saw a waist trainer online for 12.00 I clicked on it, it said spin the wheel I got 100% off 3 times! After downloading the app to get my Free Waist trainer!! The app changed the price to 80.00 and said I owed 16.00 for the waist trainer😳😳😳 Can you spell SCAM!!”
“temu refused to refund item as it was delivered to the wrong address along with other items in the package. despite me providing evidence from royal mail that it was delivered to the wrong address! I would highly recommend buying else where as temu don't care about their customers and will happily just take your money !”
“I ordered several things from this company, then they went back in next day and duplicate my same ordered. I sent everything back. My total price I paid was $5553.75. The still owe me on my refund because everything was sent back in is $97.82. I want my refund. I have nothing from your company. I have all return slips and I want my $97.82 back in my account. Very disappointed in this company but my money must be returned or I’ll have a lawyer.
Thank you
Cheryl Wilson”
“PLEASE DO NOT BUY ANYTHING FROM THESE PEOPLE. THIS COMPANY IS A SCAM. YOU WILL LOSE YOUR MONEY. AND THEIR PRODUCTS ARE HORRIBLE. DON'T DO IT. DON'T DO IT.”
“Total garbage cheap crap
They don't give you a return address
Only return address is of a Chinese restaurant in NC
Don't waste your money
Photos are not as the garbage they will send you
Buy Amazon at least REFUND is possible”
“I have been a customer of Temu. They scam people. They promise free gifts but do not give them to you. They send clothing that is flamable horrible material. I do not recommend Temu at all ever”
“I played Temu long time ago, but it wasn’t good for the quality of product I bought and it’s not fair for playing games because they always change game to be harder to be win ! Now I already got 100% for $0.01 , but they dropped for me 1000g and have to play $0.01 again instead of winning and getting the gifts. Please don’t believe Temu!! Don’t buy anything from them and don’t play their game because you will get mad about that!!”
