“Cannot stand being directed through a stupid spinning wheel, no time for this. Takes away the ease of online shopping. I am initially interested but close it down every time this happens.”
“A year ago I loved TEMU. Now not so much. It use to take 9 days top for me to get anything I purchased from them. Now it is taking up to 5 days just to package and ship my items. Then add 7 plus more days to receive my item. Also my last three orders the quality of most of the items was awful. Damaged and used products. I am so disappointed in this company.”
“Dodgy tactics with the fake spinning wheel to get you to download the app. You win this prize download our app to claim it, you download their app to claim the prize then it’s out of stock and they offer a cheap nasty prize with no real value instead. Never trust a company that uses dodgy tactics. Will stick with Amazon.”
“After making an order, I then found two fraud charges and malware on my cc. It was awfully coincidental, my other charges being with companies I had for years.
BE EXTRELELY CAREFUL OF THIS COMPANY!”
“I order around $30 a month in stickers and it seems that almost every order, ones I paid for are being replaced with nothing like I ordered with no notice. Very frustrating!”
“Getting my Geat merchandise. Temu is the place to shop to you drop. I love this it gives you a chance to show others to asked where did you get the merchandise you are wearing are your house items. etc”
“The games are rigged... and rules are not available or falsely describe. Items are constantly being destroyed during shipping or just not delivered at all.”
“The rugs they sold me are ridiculous. They look all fuzzy in the picture, but if you get them a little bit wet, they are bald rugs. I’m very disappointed.”
“The products disappointingly exhibit substandard quality. I purchased two watches as gifts, but one arrived with scratches on the back, and the other clearly reflects poor workmanship. While the reduced price might set certain expectations, presenting these items as five-star quality is misleading—they fall short of even basic manufacturing standards. To improve durability, I recommend using plastic screen protectors for the watches.
Additionally, be cautious when selecting items—their actual size often differs significantly from appearances. On a positive note, the armbands and key holders are pleasant, although not exceptional in quality.
Unfortunately, my bank account was unexpectedly charged without any explanation, prompting me to block my card to prevent further unauthorized deductions.
Given these experiences, I’m uncertain whether I’ll use their services again. The products, especially the watches, may not withstand long-term use.
With respect to the manufacturers and sellers, the discounted prices don’t truly reflect their value. 🕰️💔”
“Temu makes it as hard a possible to get a refund or send items back for a refund, they expect your payment up front and then give you the “run around” if you are not happy with the item or service you have received.
I will “not” be using them again they use the Chinese approach to business money up front mess you around and delay until you give up facing a brick wall of misunderstanding and delay tactics to avoid repayment at all costs BEWARE,!”
“The most terrible company, in every way. Products of execrable quality, extraordinarily bad shipping, but the worst experience is that of the return. After walking from one side to another to drop off the package (the instructions on the website have nothing to do with reality), you wait a month to receive a refund that was not even issued. I have been to the bank several times so far, only to be told that the ARN code sent by them to verify my transaction is invalid. There is no other solution/proof that the money left them. But the bank claims that no refund request was issued from them...
So, keep in mind that you will never receive the money for the products you send as a return, from this terribly bad Chinese company!!!”
“I had a new card, and didn’t buy really anything except for my bills I always have, and sure enough right after buying something from Temu, I got all these fraudulent charges over $300 and had to immediately block my card. I’m so frustrated with horrible companies/scams and people stealing this way. I work hard for my money.. so now I have to fix this mess tomorrow since everything was closed July 4. It ruined the holiday for me.”
“Defective product tools needed did not work very low quality, returned drone I ordered never used as could not open the battery compartment, they said a part was missing in my return, product was flawed”
“have had lovely dresses from this company, only one was way too small for the size it was supposed to be, told to keep it, or donate it, and a refund was issued straight away, cant complain about that, only problem is, as a pensioner I cant always afford the $50 minimum purchase if I only want a couple of dresses or lace cardigans, $50 is abit over the top, pity about that.”
“When I ordered delivery date was unreasonable tracking system outdated no live customer service all robots or overseas. Sat at an airport for three days before shipped took 5 days to go from. Irving to san antonio. Product is not what it says”
“I purchased a few items and they sent me close to 200 or more items. They refused to take them back and then made me pay a large sum f money and charged my Discover card...they are a bunch of scam artists .”
“I am extremely sad and angry about my entire Temu experience. I ordered an item in May, it is July 4th - still have not received the item. It was no option for a refund and they never updated the order delivery status. After reaching out to Temu virtual assistance, I was giving the option for a refund. It could take 5-30 days depending on your bank. And then I was offered a 20% discount on next purchase, but if the item says $45.99 once I go to purchase the item, the price mysteriously jumps to twice as much and the 20% discount is only for the $45.99 not the new mysterious double price that was charged.Pictures on site is very deceiving. Please thoroughly read what you are actually purchasing, because I ordered a marker kit, the picture shows a full set of markers, but underneath it was a few random markers that they pick for you. This company lies and deceives its customers consistently. DO NOT ORDER ANYTHING FROM THIS COMPANY!”
