“I have placed ordered and paid. They have canceled the order and said my money will be refunded. However; i haven't seen my money and couldn't get help to reach them. They don't have a customer service in Canada. Be careful from this site.”
“Temu came up on my phone and I proceeded to start ordering some items at that time. A spin wheel comes on and tells me. I just won a whole bunch of stuff. So I'm ordering, next thing You know, I'm charged for everything. I get upset. I call there and the woman tells me that I am enrolled in a game. And I have to meet all these guidelines day after day. I am a business owner and a grown man and had no intention to play games. The woman was friendly but was totally not helpful. I expressed my Feelings. It ends and no resolution. Now my items start coming three out of eight don't work Or weren't what they said they were. This is.
Such a terrible way to do business and unsuspecting.People just trying to buy something.Get taken for a ride.Be careful”
“I would have made it a zero stars if possible. Beware! They are showing incorrect amounts in your subtotal screen. Ex: item original price was $23.80, you get a 29% savings $16.76 plus it's now on clearance for $11.17, but it's
the $16.76 that is used in your total. Another item was $29.96, a 40% discount, now $11.78. But do the math, 40% makes it $17.96 NOT $11.78 which is the price they are showing you paying. I wonder just how much I've been ripped off by this. Customer service only tells you the prices they see are the ones that are the actual % off, not the price you see. Even after you send them a screen shot of their app!”
“I use to love temu I used them a lot but now never again. App is being removed. And money being removed from my bank because of their scams. Rip temu”
“Temu is one of the worst apps I’ve ordered from, they’ve gone downhill so fast, I used to get my items with in a week now it takes a month if not longer absolutely dissapointed some of the products I’ve receive, most of them didn’t even work, pretty much use the site for stickers anymore, after I get my last few stickers I will never be using this site again.”
“I’ve been shopping on Temu for years, but lately it feels like the platform has become a joke. I can no longer recommend it to anyone. If you’re unlucky, you might end up wasting your time waiting for an order that gets delivered incorrectly. And what’s their solution? Either they re-ship the item or refund your money. But what about your time? How do they compensate for the days or even weeks you lost waiting? They don’t. It’s frustrating and disappointing to see how little they value their customers’ time. I personally will not be shopping with them anymore, and I strongly recommend others not to either.”
“I'm extremely disappointed with the shipping fees on Temu now. They will no longer have my business! I used to order a large amount of items from this company and I will no longer be doing so. It is so unfortunate! $2.99 shipping fee for each item is absolutely absurd and it's very unlikely that you are going to order $30 from the same seller in order to get free shipping. I guess I will now be saving some money because I will no longer be ordering from this website.”
“They delivered my packages to another address and when I complained they sent me a picture of a package in the dark. No proof it was my packages
Instead of using USPS they used some cheap Asian courier company I’ve never heard of. I will never buy from them again”
“They left my parcel outside a communal door leading to the carpark. Highly unlikely I'll be using temu while the let cowboys deliver.
I even have the picture he took thinking it was 'in a safe place'”
“Back in April starting after the 16th of April I was charged 5 times for items I did not order. I took them all to UPS to ship back and I have not received my refunds for unauthorized charges. I have disputed this. Fraudulent.
Kimberly M”
“Temu is a big dumpster. When you want to find something specific, it gives you so many options that you can scroll until you pass out. And you are so stressed that if for example your internet stops, you will never be able again to restore your progress on your searching. Temu is exhausting.”
“I keep getting messages that I have free gifts never received. All that’s done is charges for items I pay for. When I first started didn’t have this problem. Now it’s all I get no free products. I’m going to block the site. This is a ripoff.”
“Temu had me spin a wheel and pick out free items to entice me to buy my honey extractor. Then all they sent was the honey extractor. What a hoax. I’ll never order from them again”
“Poor customer service. Items they claim are shipped are not. The items lately since it's been now local are even more do cheep with a higher price tag. I have credit with them and it's been a nightmare to get my things that are ordered. Once I ask for things not to ship because they do not send them all of a sudden they create a shipment but they do not ship it. I ask the customer service representative but they will not give me a clear answer. I'm done with temu and glad I got out of this mess with them not owing me much money. It's not worth the hastle.”
