“I ordered a dress in 2 different colors same dress was sent ,dresses were inferior in quality, thread was unraveling and when attempted to reach I encountered aggravation, site was not user friendly,so I contacted PayPal which I use for buyer’s protection and Temu emailed me back and asked that if I removed the complaint and negative review, I would be reimbursed. So much time has been wasted, so Temu refused to refund. I choose not to do business with business that treats their customers as I have been treated, & am only to glad to let consumer beware doing business with Temu.”
“We ordered in the past with no problem, now we ordered and can't stop receiving items that we did not order with multiple same things with different prices that we did not authorize, had to stop credit card to stop,now left with multiple packages that we don't know what to with, so beware!!!”
“I tried to pay for a ‘free’ mystery box, which was delivery costs only, when I put all my bank details to pay for it, it was sent to a firm in Ireland (Catt-aid provider.com) which is a firm selling on-line course from code-tutor, informing me I had bought a course! A very expensive one. Unacceptable! I now have had to change my bank details. Should know better at my age! Never again Temu!”
“I ordered only 1 top but 3 were delivered. I paid for all three. I also got something which I didn't order.
Problem is, I always leave money fir all my deliveries.”
“They are trying to charge me $75.00 for a $22.76 order. I’ve tried to find customer service or ANYWHERE to talk to someone and even with Google’s directions, they are false. So far as I can see, they HAVE NO CUSTOMER SERVICE AND ARE OVERCHARGING ME. I have been mostly happy with them in the past but something is screwy now with their pricing. My sister noticed it too.”
“They do nothing but scam. I want my funds returned to my original form of payment and instead I get $17 credit for a company I would never consider using again The customer service is the absolute worst. I will consider it a lesson and don’t recommend using them at all”
“DO NOT use TEMU. I had ordered some items and specifically requested they deliver it on the front porch.Absolutely.Do not put it out by the straight, which is exactly what they did and the package was stolen.They refused to resend or credit the items that I never received. Even though I expressed NOT tp deliver it near the street.”
“I returned an item to TEMU and provided full proof of return, including the receipt and reference number. Despite this, they have refused to refund my money. I contacted customer service several times, but only received generic responses with no resolution.
This experience has been incredibly frustrating and disappointing. I followed all their return instructions, yet I’m left without the item or my money. I won’t be shopping with TEMU again and would not recommend them to others.”
“Will not be purchasing any more stuff from this Temu company anymore.
I had ordered an outside patio rug, sent Sofa cover instead… who in the world is filling and shipping , can someone not read what a customer had ordered???
Did not pick up the merchandise shipped, asked me to go a UPS store to drop it off which is about 15 miles away, or pay 7.99 $ to have UPS come pick it up.
First the merchandise sent was wrong, and then didn’t want to pick it up , the quality of goods they sell is poor and well below par.
I will not buying anything else from them again.”
“Looked through your online catalog of items ,choose several items to purchase. Went to check out items in cart and several items I choose now marked as sold out and cart did not reflect correct price on items that were available.What a waste of my time.Canceled my entire order!”
“I placed two orders. Temu has been paid yet I have NOT received my orders. I contacted Temu and still nothing! After my purchases my bank account, debit card and credit cards were hacked. I had to cancel everything and get replacements. I will not be doing business with this company anymore!!!”
“Temu promised a free gift if I spent 50$. The gift I selected was a deck box. They sent a deck box cover. The refused to honour the promised gift and lied. I no longer trust the company and will never shop there again.”
“They cheat by advertising products with nice magnified picture but what we received is different. Unusable products because of bad quality. We don't recommend Temu at all. Stay away from Temu.”
“hello there i recently bought five items from temu four were clothing and one was a bracelet the three t shirts were okay very thin material and certainly not what they appeared on the website they looked thicker material but i am desperate for tops so ill keep them and the bracelet is okay its cheap junk but there you go but what has brought me to come on here is i bought a very nice pink *leather* jacket meant to be made from lets see leather instead it arrived identical to the product id ordered off the website and to my total shock and horror its brushed fleece its NOT leather i used to work with family who had and owned a retail store that sold clothing so i know just a little bit about what leather is what it looks like should look like im horrified thankfully i didnt pay too much but this has definitely put me off once bitten twice shy ill think twice about buying from temu again now after this its nothing like leather not even leather talk about false misleading advertising and the photo clearly showed and shows a leather jacket in pink as if its very misleading and its a joke i wouldnt even give this company one star but in order to do this review i have no choice but to give a star what a shame id suggest this company stop with misleading photos and spiel on there products i have been stung i dont think ill be buying from them again and ill be warning my family too to tell others disappointed customer”
“"I placed an order thinking I’d get it in 5 days.
Every time I ask for help, they just tell me to be patient. How is this acceptable in 2025? I would’ve rather paid more on Amazon and actually received my items. Temu might have cheap prices, but you’ll pay in time and frustration."”
