“Defective product tools needed did not work very low quality, returned drone I ordered never used as could not open the battery compartment, they said a part was missing in my return, product was flawed”
“When I ordered delivery date was unreasonable tracking system outdated no live customer service all robots or overseas. Sat at an airport for three days before shipped took 5 days to go from. Irving to san antonio. Product is not what it says”
“I purchased a few items and they sent me close to 200 or more items. They refused to take them back and then made me pay a large sum f money and charged my Discover card...they are a bunch of scam artists .”
“I am extremely sad and angry about my entire Temu experience. I ordered an item in May, it is July 4th - still have not received the item. It was no option for a refund and they never updated the order delivery status. After reaching out to Temu virtual assistance, I was giving the option for a refund. It could take 5-30 days depending on your bank. And then I was offered a 20% discount on next purchase, but if the item says $45.99 once I go to purchase the item, the price mysteriously jumps to twice as much and the 20% discount is only for the $45.99 not the new mysterious double price that was charged.Pictures on site is very deceiving. Please thoroughly read what you are actually purchasing, because I ordered a marker kit, the picture shows a full set of markers, but underneath it was a few random markers that they pick for you. This company lies and deceives its customers consistently. DO NOT ORDER ANYTHING FROM THIS COMPANY!”
“These people are the real scammers. Returned an Item a watch in new unused box with plastic still on. The warehouse says nothing inside!!!This is beyond criminal. These people belong in jail for stealing and robbing customers”
“I will never ever deal with this place again keep promise me coupons had me on the phone 4 hours and didn't even fix my problems they are cheap to there customers and offer no deals I wouldn't recommend them they are garbage from now on im ordering from shein”
“I bought patio furniture from them. I put the couch and love the seat. The other fine. The chairs were not made right the bottom piece was an inch too long on one inch too short on the other they given me the runaround and tell me that I’m not doing it right I am a fabricator stay away from this company because they were jokes. I don’t wanna stand behind their products. They just want your money Buyer beware.”
“Avoid this company at all costs, but, if you do make the mistake of buying from them, be absolutely sure to use PAYPAL to pay for your items so you will be able to dispute and get your money back. Customer care is outsourced and it shows in the way that customers are looked after, resolutions to a satisfactory level is seldom achieved and leads to more frustration to the paying customer. Products are fair but you get what you pay for. Delivery is where they fail miserably with certain courier services like SAMEDAY couriers failure to deliver at all. Again, avoid this company at all costs to save you the hassles many other people are going through. Sorry TEMU i was loyal to you, but your corporate greed and lack of integrity to your customers will bite you in the end.”
“Temu is a scam. Whatever they put on thea app is totally different. Pictures ar big compared to the actual commodities u recieve and once u place your order u can't know how much is which item. U can't track your expenditure and I believe they include other items when ure placing an order”
“Avoid this site; poorly constructed clothing is not a bargain AT ANY PRICE! Sizing is really shady too; a large in one item is too small, a medium in another too large. Fast fashion is killing the planet; please don’t fall for their DEALS and OFFERS. It’s how they suck you in…”
“With every item you purchase, they encourage you to purchase more so that you do not have shipping fees. After you order extra items, they ship them out separately and charge you a shipping fee for each item shipped so the shipping fees are not free..buyer beware”