“They constantly send you coupons with little promos where you supposedly get free stuff but in reality all it is is the end price doesn't change a bit”
“Timu is just another name for Wish which you buy something for five dollars you’re going to pay four dollars for shipping. They used to be OK with shipping but now they’re starting to charge 40% shipping on some items. I will never shop at Temu again advertising goes a long way by the word of mouth. And then they want your email so they can send you a bunch of junk mail if you try to talk bad about them.”
“My last two orders were delivered beyond the delivery date. The iron ons were creased, crumpled and jammed into a very small delivery bag. That is how they get damaged. I would like to see Temu vet These distributors and manufactures that they’re working with. I don’t think Temu sees what’s going out. I ordered Sheets that are supposed to keep food cold. I’ve never seen anything like these before in my life. Not only did it arrive beyond the delivery date, but there were absolutely no instructions in the bag at all. My neighbor said I can bring them over to her house and together we will try and figure out how to do it. That’s unacceptable though! I’ve ordered previous and items arrived with absolutely no instructions. I know it’s not Temu. It’s the manufacturer, but Temu has a responsibility to us the patron to vet Quality of their merchandise.3 attempts to load pictures to no avail. Will try again.”
“Very poor quality clothes. The boots wrinkled after 20 footsteps. The shirts wrinkle around buttons, the sewing is terrible and the material is not better. Shoes wrinkle when I put them on and the inside is crappy. It's cheap and that's what I've got. First and last time.”
“I made and confirmed an order by mistake on temu. Paid everything and when I cancelled an order and asked for refund, they sent me invoices and reference numbers, but till now I haven't gotten a message from them or my money. They gave me dates when id receive my money but the dates have passed and I still haven't received anything till now”
“I never received my order, even though the tracking indicated it was ‘successfully delivered.’ Temu repeatedly closed my complaint without taking it seriously and even claimed it was ‘too late’ for an investigation, despite their own delays.
PostNL confirmed through their system that Temu never contacted them, even though Temu falsely claimed they had. They also confirmed that if Temu had contacted them, they would have verified that the package was not delivered.
Klarna was also unable to help as Temu refused to cooperate. Now I am left without my money and no resolution. Do not buy from Temu if you expect your order to arrive or any form of customer service!”
“Some items were great...delivery good. But after a couple of months started getting lax. Received a ring 4 times and it wasn't as pictured. Credits they give partial credits and have you keep the merchandise hmmm? I lost interest and stopped ordering.”
“Temu UK cares about their customers, they offer a courier service and have an extremely high customer satisfaction rate. They ALWAYS offer free items when you spend over a certain amount. I buy from them because they have a lot of good products. I bought 4 items which were sent together, the delivery was free and I was kept informed "step by step" throughout the process. I was very impressed and the item was cheaper than one I bought on Amazon a couple of years ago. I am a new customer and Temu has never let me down, always kept me informed about the delivery.”
“YOU charged me163.50 plus 9.81 tax total of 173.31 dollars for the 3/4 in.hd impact wrench. When recieved it was smaller 1/2 in. impact wrench # UVDB02-01 that was on special for 80.00 dollars that is LESS than half of the 3/4wrench that i paid for. you sent the 1/2 why didnt you charge me the 1/2 in price and not the 173.31 lately i spent over 500.00 tools/tires.In my cart i have 240.00 including a 3/4 hd impact. But i want to keek the 1/2 in. and put the differance off my new order. will send photos”
“I've ordered about $2k worth of stuff from temu over the past year. In the orders that were late I got $5 credit, it was 3 orders out of about 35. I ordered a heated jacket that said it came with a battery and it didn't and they gave me my money back and let me keep the jacket. A few other items had been missing but they always gave me credit for them. I have had no problems from temu in the past year that I've been shopping with them. If I have to complain about anything it would be the wait. But it's coming from China so 11 days isn't that bad.”
“The 7" gps that I ordered was probably the worst item I've ever purchased ever. You almost have to step on the buttons to get them to function and the city that I live doesn't even show up. 50 dollar waste of money and my time. I threw it away rather than to deal with such a company.”
