“Temu now requires a minimum spend of $40 before allowing you to complete the purchase / sale, what a scam. Have now gone back to Ebay for my purchases where the seller has freedom of choice to buy and spend in the quantities and total sale price that they want.”
“I bought a table top hobby type lathe and it’s to small. Less than 50$.
I wanted to return it in unused condition in original box and they want me to join a “return club” for 55$ per month unless I cancel the club charge. I can imagine how difficult that would be after jumping through all the TEMU hoops.
I’ve bought items from them before with satisfaction.
Buyer beware about their return hurdles.”
“I bought 4 items which were shipped together, shipping was free and I was kept informed 'step by step' throughout the process. I was very impressed and the product was cheaper than the one I bought on Amazon a couple of years ago.”
“I paid for express delivery of my first order and still don't have it 2 weeks later. I ordered my other items standard shipping and they arrived yesterday. There are no updates on the temu or ups website. Last I knew it was in Kentucky last week. Now there is no delivery date available for the last week. NEVER ordering anything off of there again.”
“The delivery was a nightmare. Phoning, emailing, whtsapping, s.m.s.ing and speaking to the Buffalo delivery man was all a waste of time. I will never buy from Temu again.
When there is a problem there is no one to talk to. Disgusting service. I have uninstalled the Temu app from my devices and will share my experience whenever I can.”
“Slow delivery, no fee delivery on local wharehouse. And I am waiting to see how my return goes. If it isn't in full, thats the end of my ordering with you. Back to Amazon, no "inspections" before I get a refund. Oh, and I will never by any radio of any kind from you. 3 out of 3 didn't work as expected.”
“I started using Temu, everything looked fine and I was receiving my orders until I bought two solar panels and two solar generators, with rechargeable batteries, only two packages arrived, with one generator and one solar panel, the other items did not. I made a claim for $160 but it was denied. Very frustrated with this service because these items were for a donation. I erased their app and I am not buying anymore from them anymore.”
“I’ve found the products good value, especially the wooden toys, hair accessories, cushions, etc. The standard delivery is always prompt. I’m not a fan of the discount wheel that feels like gambling and I don’t like making decisions in a rush. However I’m writing this review because post office in Australia only gave me 1 of 2 packages of one of my orders & returned other one to Temu. Even though this isn’t the company’s fault, they still offered me a voucher & refunded the money into my account without me even asking. This is businesses authenticity. Temu is our go-to for absolutely everything that’s become so overpriced here! Thank you Temu.”
“I made 2 purchases and spoke to the delivery driver who said he gave it to a man by my house! I am a female no man lives here did everything temu asked but now am out 100$ worst customer service ever!!!!”
“I made two orders and I have not received any updates on first order for about a week. It's supposed to be delivered tomorrow but the local post office doesn't have it or any information. I called Temu number and couldn't get a live person! I want to know where my sleep shorts and earrings are!?”
“I recently bought a green shoulder bag the zipped broke after 40 minutes very poor quality I'm fuming over this I will decide over the next few days if I will order again from temu”
“There is nothing honest about getting free stuff from this site. The Clickbait spinners and games are all just a lot of nonsense. I spent over half an hour with a Temu agent on the phone to try and straighten out what I get for free and how to get it. Not even your agent could figure out your convoluted confusing and difficult system. It’s all made to bamboozle people and confuse them. What a disgusting site I’m done with it.”
“I have been purchasing items from Temu for a while, but I’ve noticed some issues with the discount and free gift offers. Whenever I receive a 90% or 80% discount, the price either stays the same as before or the item disappears. The free gift offers also feel misleading because there’s no option to choose what you actually want. Instead, you’re required to purchase a lot of additional products to qualify. There’s no real option to select specific items, which is disappointing”
