“On-line shopping with Tesco is simple and convenient taking all the time and stress out of travelling to the shop, undertaking the shopping and travelling home. Deliveries are nearly always within the allocated hour and mostly everything I've ordered arrives in a fresh and perfect condition. Thank you Tesco - On-line shopping with Tesco is a life saver for a busy working Mum!”
“Sales assistant on Saturday 23rd September..went above and beyond to help myself and my mom..we needed help with a Microwave which wasn't situated by the microwaves but by the tv's?
Well done to this gentleman.
Service with a smile.
2 very happy customers.”
“I went to your store in Church Langley and completed my shopping, found the staff to be friendly as normal. Returned to my car and found that i had a dead battery so it wouldn't start. Returned to the store and asked the lady at the customer service counter if there was anyone who could help to start my car with theirs (I didn't think there would be anyone, but it was worth a try). She managed to find a member of staff, Michael Bird, who brought his car over to mine and helped start the car. I offered Michael some money to thank him and his response was "No money necessary, we are here to help at Tesco." Michael, and the lady at the customer service counter are a real credit to your company.”
“The staff were very polite and helpful they helped my wife who is disabled they packed all her shopping helped her to the car, they were very friendly. Thanks.”
“Easy to use online shopping, I order regularly, great deals, fast efficient service kept well informed excellent communications. Couriers always helpful pleasant and polite.”
“Was having trouble finding a bra size and 2 young ladies came to help me. It took a while they both went through all the bras to see if they had that size. Unfortunately the size was not there and we laughed as they said they have never been through so many bras lol”
“On 20th Sept I went to tesco mobile phone department located in Newry Co-Down.I was looked after by Stephen,he was patient,kind,knew his job and was very considerate.Stephen is an asset to your company and deserves to be recognised for his professionalism.”
“I must say, after reading the reviews I was expecting things not to run so smoothly but I am delighted with the customer service of Tesco direct Scotland. I bought a couch & arm chair for our new house at a full price, when the next day the sale came into place making each of these half price, I called up and received a refund of half of the money back with no hassle what so ever(wish I could remember the lady's name). I have also just phoned up & spoke to Clark because I have not yet recieved a delivery date for my couch, who phoned the courier straight away and got back to me within 10 minutes to let me know what was happening. I hope the delivery goes as well as this.”
