“Just been to Tesco in Leeds, I was returning some clothing I had bought recently. John who served me was so helpful and friendly. There should be more customer service advisers like John!”
“There delivery system is a waste of money, when you get the food it beginning to rot down if its a plastic bag its full of rotten water and stinking smell, you then have to take it to Tesco's your self to get your back, the staff think its so funny.”
“Don't purchase any tesco insurance, unless you like the idea of not being paid for a claim, they renew without contacting you first, and if you tell them that you have found someone cheaper, they still want full payment and if they cant get that, they want a cancellation fee, and when you tell them, (they are very rude staff) that you did not what it, they jest tell you to pay up and literally f off. customer service at Tesco is non-existent, so save your self time and heart ache, and find any one else.”
“its a Tesco express,high prices,miserable staff,they never ask you if you have a Tesco card,the isle's are very narrow ,a wheelchair user would have great difficulty getting around,its just a horribly place to shop,you can't get all of your needs there,its good job we also have a Heron,other wise we WOULD have do our shopping at Tesco.”
“I ordered some earphones and a pajama bottoms from Tesco direct for click and collect from my local Tesco, everything was delivered to the store quick enough but It was once I got there that I really had problems. First off the wait time was PAINFULLY slow like jeez the woman who was serving customer service would constantly be going and coming back so when I first went to the customer service area I was told by the woman doing the '3 items or less' line to do my shopping and come back later which I did do but when I got back to the now newly formed line she was STILL disappearing which just made a short line become a lot longer. Then when she did get to me FINALLY she had forgotten my pajama bottoms and I had the joy of waiting even longer for my items. But all was well because I had a nice little show at the side of me where some African woman blatantly tried to walk out with a handful of items because I assume she thought she was entitled to it. Never did see the end to that show as once I got my items I couldn't wait to get home. I had used up all my 'putting up with other human beings' points I was done for the day XD.”