The AA Reviews

"Find a local recovery company it will save you a lot of time and money!! A lot cheaper and easier to deal with. AA moved our car to a safe place after we broke down and seemingly forgot to send someone out to look at the car or recover it after paying \u00a3157.99 and 7.99 thereafter each month, we waited 4 hours while getting texts advising assistance was on its way. They sent the second recovery vehicle to the mechanics that the car was supposed to be delivered to and we had to book it in again for collection. We rebooked and no one showed up, we ended up having to get ourselves and 2 young kids home and leave the car at 10pm at night on the roadside. The next day they wouldnt take the car more than 10 miles to our mechanic 16 miles away, eventually after many phone calls, the recovery guys (not AA) took the car to our mechanic out of their own goodwill and and said AA were rapidly going down hill and ripping customers off. \r\n\r\nDo not recommend at all, try local recovery and mechanics first or maybe RAC, stay clear of AA. \r\n\r\nImages show first contact 15:58 and last message 20:30 and at 21:05 no one had arrived still so we arranged our own transport home and left the car around 10pm."

"Find a local recovery company it will save you a lot of time and money!! A lot cheaper and easier to deal with. AA moved our car to a safe place after we broke down and seemingly forgot to send someone out to look at the car or recover it after paying \u00a3157.99 and 7.99 thereafter each month, we waited 4 hours while getting texts advising assistance was on its way. They sent the second recovery vehicle to the mechanics that the car was supposed to be delivered to and we had to book it in again for collection. We rebooked and no one showed up, we ended up having to get ourselves and 2 young kids home and leave the car at 10pm at night on the roadside. The next day they wouldnt take the car more than 10 miles to our mechanic 16 miles away, eventually after many phone calls, the recovery guys (not AA) took the car to our mechanic out of their own goodwill and and said AA were rapidly going down hill and ripping customers off. \r\n\r\nDo not recommend at all, try local recovery and mechanics first or maybe RAC, stay clear of AA. \r\n\r\nImages show first contact 15:58 and last message 20:30 and at 21:05 no one had arrived still so we arranged our own transport home and left the car around 10pm."

"Well, been in line over an 1 hour after our flight had mechanical problem. It was due to leave at 3:30pm.its now 7:50pm the line to rebook is now 5 times as long. They have 1 person taking customers. 2 super isors doing almost nothing. More than 50 pp in line. Over an hour by phone."

"Well, been in line over an 1 hour after our flight had mechanical problem. It was due to leave at 3:30pm.its now 7:50pm the line to rebook is now 5 times as long. They have 1 person taking customers. 2 super isors doing almost nothing. More than 50 pp in line. Over an hour by phone."

"Horrendous \r\nWas with them 30 years plus\r\nWaste of space \r\nComplaining is a waste of time"

"Paul J.D Recovery, a gentleman, very helpful."

"Called to help a AA customer who had 3 hour wait keys locked in Mercedes estate in Poole Branksome car park 940 pm AA arrived Cala police said locksmith is drunk driving 3 traffic cars stop me 4 miles away breth test 0 what scum work for the AA making false accusations to999"