The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service, also my sofa and chair was made local in the USA which is Great. Although the sofa was a bit pricey as the price went up a $100 since Feb. 2021. Easy pick up at the warehouse and the guys loaded it. Thanks~”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Angela, and thank you for your review! We are very pleased to hear that you had an easy pickup at our warehouse and that our team loaded your new furniture for you. And if you shop our competitors, you'll see that we have many higher quality products at a competitive price. Ever since we've started, our focus has been providing the best quality pieces at the very best price that we can, and in these times of constantly increasing prices, we work hard to stay competitive. We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The person that took care of me knew just what I was looking for after I told her. She made the process quick and easy. She was very nice and knowledgeable of the products and time frame of it being delivered. When the chair was delivered the delivery people were fast and professional. I would recommend this store to anybody that needs new furniture.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Toni, and thank you for your review! We're very happy to hear that your salesperson listened to you, and helped you find exactly what you were looking for. We're also very pleased to hear that she was knowledgeable about both the products and delivery, and that the delivery team was fast and professional! Thank you so much for the recommendation. We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Ebony was so patient and helpful as I picked out new bedroom furniture. The movers were careful and friendly when they delivered. I truly enjoyed my experience with Great American Home Store. I am a very happy customer.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Jasmine, and thank you for your review! We are so happy to hear that Ebony is patient and helpful, and that our delivery team is careful and friendly. We are beyond pleased to hear that you truly enjoyed your experience shopping with us! We appreciate you, and we would love to help you again in the future. please stop by and visit us again soon!

Posted 3 years ago

“Excellent service! Will be shopping in the future again with this company! Quality furniture with great prices! The staff was awesome!!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Adam, and thank you for your feedback! We are very pleased to hear that you will be shopping with us again because of our excellent customer service! And we're also very happy to hear that you found great furniture at great prices, along with an awesome staff. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Penney, and thank you for your review! We appreciate you and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Love the pieces.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Cassandra, and thank you for your feedback! We're so happy to hear that you love the pieces you purchased. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Wonderful friendly people wonderful place to shop feels like home Maxx Martin is the best.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Betty, and thank you for your review! We're so happy to hear that you found our team wonderful and friendly when you shopped with us, and that our store feels like home! We're also happy to hear how wonderful Maxx is! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I love the quality, comfort and style of my custom built sofa. The delivery service to Tupelo was excellent, on time and professional. Thank you, Carol E”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Carol, and thank you for your review. We are so happy to hear that you love the quality, comfort, and style of your custom sofa! We're also very happy to hear that your delivery was excellent and on time. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great. American had just what we needed. The delivery service was right on time and very polite. A very good experience.”

Helpful Report

Posted 3 years ago

Becky and Melissa, thank you so much for shopping with us, and thank you for your review! We are so happy to hear that we had the furniture that you needed, and that the delivery team was on time and polite. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“We like the furniture ok but the coffee table is wobbly. I suppose the table needed to be tightened up. We don't have the time at this point to mess with it but maybe later we can figure out where all the screws are and tighten them down.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Robin, and thank you for your feedback. We're sorry that your coffee table is wobbly - that sounds frustrating! Our managers and service team are looking into this for you, and we hope they are able to get this resolved to your satisfaction. We hope you'll consider giving us a second chance in the future, so we can show you how much better we can do!

Posted 3 years ago

“Great customer service and was so pleased that the recliners that we purchased were available and were delivered within a week. Thank you so much!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, William, and thank you for your feedback! We're so happy to hear that we had the recliners you wanted in stock and that we were able to deliver them to you within a week. We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great customer service, friendly and helpful. Had the perfect couch for me with a great price”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Jerrica, and thank you for your review! We're very happy to hear that you found friendly and helpful customer service while shopping with us, and that you found the perfect couch at a great price! We appreciate you, and would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“We found the recliner we wanted at a price we could afford. Amber, the sales associate, was very helpful and attentive to our needs.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Ernest, and thank you for your review! We're very happy to hear that we were able to help you with the recliner you wanted at a price you could afford, and we're also very pleased to hear that Amber was attentive and helpful. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Products in stock delivery was quick and professional”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Mike, and thank you for your feedback. We're very happy to hear that we were able to help you with in-stock products, and that your delivery was quick and professional. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“We recently purchased a rocker recliner from Great American Homestore, our shopping experience was great. James Drane was an excellent salesman! We were very specific in our request. James worked hard to make sure we could get exactly what we were looking for. The staff at GAH is always friendly and professional. Pam Whitfield”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Pam, and thank you for your review! We're very happy to hear that you had a great shopping experience. We're also very pleased that James was excellent and worked hard to help you get exactly what you were looking for. And we're happy that you found our entire team to be friendly and professional! We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon.

Posted 3 years ago

“The salesman at Great American Home Store promptly offered assistance and wasn't pushy at all. He let us browse and try out furniture until we found the furniture we liked. Once we found what we liked, he helped us get the best deal with affordable financing. It was a very good experience. I would definitely recommend.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Ken, and thank you for your review. We're very happy to hear that our salesman offered immediate assistance, and let you shop without feeling pressured. We're also very happy to hear that he helped you get the best deal with affordable financing and that you had a great shopping experience. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“All the sales workers are so kind and very nice to a costumer they really work with the costumer.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your review! We are very happy to hear that our team was very kind during your visit. We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Scott our sales person was awesome and the delivery was very professional we will do business again”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Shirley, and thank you for your review! We're very pleased to hear that Scott was awesome, and that the delivery was very professional. We would love to help you again in the future! Please stop by and visit us again soon.

Posted 3 years ago

“Easy to deal and fast delivery.”

Helpful Report

Posted 3 years ago

thank you for shopping with us, and thank you for your review! We're very happy to hear that you found your furniture shopping easy to do with us, and that we were able to deliver your new furniture quickly. We look forward to helping you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Our salesperson, Bettye, was very helpful and knowledgeable about the furniture we wanted to view. She provided great information and made our decision very easy. The delivery was flawless. She also helped us set up the delivery that was convenient for our schedule.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Aaron, and thank you for your review. We're so happy to hear that Bettye was very helpful and knowledgeable and that your delivery was flawless! We're also very happy to hear that we could fit the delivery conveniently into your schedule. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews