The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great & friendly service”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found great and friendly service when you shopped with us. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“I absolutely LOVE this place! The staff is so nice and helpful but not overpowering or stalking. They let you shop, but they are very knowledgeable on the furniture. Customer Service is top notch! Thank you!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mary, and thank you for your review! We're very happy to hear how much you love our store. That's a wonderful compliment, and, as a local business, that means a lot to us! We're very happy to hear how nice and helpful you found our staff to be, and that they gave you the time and space to browse while being helpful and knowledgeable. And we're very pleased to hear that you found top notch customer service when you shopped with us! We hope you are enjoying your new furniture, and we would love to help you gain in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Excellent service. Very pleased with my purchase.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Vivian, and thank you for your review! We're very happy to hear that you found excellent service when you shopped with us, and that you are very pleased with your purchase. We hope you continue to enjoy your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“My experience with The Great American Homestore was fantastic! My salesman was friendly and very helpful in my selection. I’ve enjoyed my couches and the quick delivery. However, my bedroom furniture took longer due to transportation problems in our country. But it’s here now and I absolutely love it. Great job!”

The Great American Homestore 5 star review on 3rd December 2022

Helpful Report

Posted 2 years ago

Hi Charles, thank you for shopping with us, and thank you for leaving us a review! We're very happy to hear what a fantastic experience you had shopping with us. We're also pleased to hear that your salesman was friendly and helpful, and that your sofas were delivered quickly. We are sorry that your bedroom furniture was delayed by shipping problems. That sounds frustrating! We are happy to hear that is is now in your home, and that you absolutely love it now that you do have it! We hope you continue to greatly enjoy all of your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Was very pleased with the service and sales staff was very professional and we were in and out very quickly.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Linda, and thank you for your review. We're very happy to hear how pleased you were with our service and sales staff. We're also pleased that our team was very professional and able to get you in and out very quickly. We appreciate you, and we hope you are enjoying your new furniture! We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“The sales associates were exceptional. Leigh? Dunlap helped us find the exact item we needed. Thanks for a great no pressure buying experience.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Don, and thank you for your review. We're very happy to hear how exceptional our sales associates are, and that Leigh was able to help you find the exact item you needed without pressuring you. That sounds like exactly the kind of experience we want every customer to have! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very. Please with people in .your store. Very helpful making our choice very satisfied”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, David, and thank you for your review. We're very happy to hear how pleased you were with the people in our store, and that our team was very helpful when you were making your choice. We're also very happy to hear how satisfied you are with your purchase. As a local business, that means a lot to us. We hope you continue to enjoy your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The furniture is good quality and the two young delivery guys were professional, knowledgeable and courteous. Good job”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Carlotta, and thank you for your review! We're very happy to hear that you found good quality furniture when you shopped with us, and that our delivery team was professional, knowledgeable, and courteous. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I ordered on website, people were courtesy and keep me updated on my order”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Chris, and thank you for your review! We're very happy to hear that you found our website team courteous, and that they kept you updated on your order. We hope you are enjoying your new furniture, and we would love to help you again in the future!

Posted 2 years ago

“Need help in warehouse. Too over an hour for associate to find my order.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review. We're very sorry that it took over an hour for your order to be found in the warehouse. That sounds frustrating! Our managers have looked into this and taken steps to improve this right away. We hope you are enjoying your purchase, and we would love for you to give us a second chance to earn your business and show you how much better we can do. Please stop by and visit with us again soon!

Posted 2 years ago

“Great services!!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Laqueta, and thank you for your 5-star review! As a local business, we greatly appreciate that, and we're very happy to hear that you found great service when you shopped with us. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I have not yet brought my furniture, they arrived incomplete, what a disappointment”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Rodolpho, and thank you for your review! We are very sorry that your complete order was not delivered. That sounds frustrating! Our managers looked into this for you, and we hope they were able to resolve everything to your full satisfaction. We also hope that you are enjoying your new furniture, and we would love a second chance in the future, so we can show you how much better we can do! Please come by and visit with us again soon.

Posted 2 years ago

“Great Service. I was not rusher.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found great service when you shopped with us, and that you weren't rushed while shopping. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“My daughter loved her bedroom suit! The gentlemen were all wonderful while delivering and putting the furniture together. I greatly appreciate everything!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Stephanie, and thank you for your review. We're thrilled to hear how much your daughter loves her new bedroom suite! And we're also very happy to hear how wonderful our delivery team was while delivering and assembling the furniture for you. We appreciate you, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“I love to shop at GAHS, because they have different items on their floor that I can choose from. The staff was so friendly and professional. My agent was very patient and took his time with me and my sisters, I appreciate it.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Centrall, and thank you for your review! We're thrilled to hear that you love to shop with us! As a local business, that really means a lot to us, and we really appreciate that. We're also very happy to hear how friendly and professional our staff was, and that your agent was very patient and took his time with you and your sisters. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Huge store with great selection. My salesman, Rick Dowdy was a pure pro in assisting me. Never was pushy but knowledgeable and helpful at every turn. Will definitely shop there again!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, James, and thank you for your review. We're very happy to hear what a pro Rick is, and that he was never pushy but was knowledgeable and helpful at every turn. We're also happy to hear that you found a great selection when you stopped by, and that you'll definitely be shopping with us again! As a local business, that really means a lot to us. We hope you are enjoying your new furniture, and we'd love to help you again in the future. We hope you'll stop by and visit with us again soon!

Posted 2 years ago

“Lots of options at an affordable price!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Suzanne, and thank you for your 5-star review! We're very happy to hear that you found lots of options at an affordable price when you shopped with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Have shopped there for years. Always helpful, courteous and a fair price.”

Helpful Report

Posted 2 years ago

Thank you so much for being a returning customer, Steve! As a local business, that really means a lot to us. We're very happy to hear that you've shopped with us for years, and that you've found our team to e helpful and courteous. We're also pleased to hear that you find fair prices when you shop with us! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Enjoyed shopping at great American Home Stor I had great service and delivery was on time”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mary, and thank you for your review! We're very happy to hear that you enjoyed shopping with us, that you had great service, and that your delivery was on time. We hope you are enjoying your new furniture, and we would love to help you again! Please stop by and visit with us again soon.

Posted 2 years ago

“Great staff, informative. Very helpful, sweet and kind. I love doing business with Great American Home Store.”

The Great American Homestore 5 star review on 26th November 2022

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Jeremy, and thank you for your review! We're very happy to hear that our staff was informative, helpful, and kind when you shopped with us. We hope you are enjoying your new furniture, and we would love to help you again in the future! Please stop by and visit with us again soon.

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews