The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice salesman.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Andy, and thank you for your review! We're very happy to hear that your salesman was very nice while you shopped for furniture with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“I had a great shopping experience at Great American Home Store! Everyone was kind and gave me plenty of space while I shop. I don’t like to be rushed or pushed into buying.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Valinda, and thank you for your review! We're very happy to hear what a great shopping experience you had when you visited us. We're also very happy to hear that you had exactly the kind of hassle-free, no-pressure shopping experience that we strive to give every customer, and that everyone was kind and gave you the space to browse. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great service!!”

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Posted 3 years ago

Thank you for shopping with us, Amy, and thank you for your review! We're very happy to hear that you found great service when you shopped with us. We appreciate you, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Great quality”

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Posted 3 years ago

Thank you for shopping with us, Lizzie, and thank you for your review! We're very happy to hear that you found great quality furniture when you shopped with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“First, let me say I love the sofa and the loveseat very pretty. My items were on time no issue there. The problem I have was some of the material wasn't pulled straight on the sofa and of course on some of the seating pillows as well, which is no big deal about the seating pillows, but on the right side of the sofa, it just looks messy. And I wished it was not so noticeable. Other than that, I do love the set. Sincerely Ms. White”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Ms. White, and thank you for your review! We're very happy to hear that you love your new sofa and loveseat, and that they are very pretty and arrived on time. We are sorry about the material that wasn't pulled straight on the sofa. That sounds frustrating! Our managers have been looking into this for you, and we hope they were able to get this resolved to your satisfaction. We hope you continue to enjoy your new furniture, and we hope you'll consider giving us a second chance in the future. We'd love to show you how much better we can do! Please stop in and visit with us again soon.

Posted 3 years ago

“Everyone was awesome!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that everyone was awesome when you visited us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“Bought many pieces of furniture here and I’ve been completely happy with them all.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, William and thank you for your review! And thank you so much for returning to shop with us again - that is a wonderful compliment in itself! We are very happy to hear how happy you have been with all the furniture you have purchased from us, and we hope you are enjoying your most recent purchase very much. We look forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Short version: We paid $7K for a bedroom suite and got everything, except our night stands, in a week. The nightstands we won't get until OCTOBER. Information that was withheld until AFTER we signed the paperwork. Even though we were promised EVERYTHING was in stock.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Angela, and thank you for your review! We're very happy to hear that you were able to get most of your bedroom within a week, although we are very sorry about the delay on the nightstands. That sounds frustrating! Our managers are looking into this for you to see if there is anything that can be done, and we hope they can get this resolved to your satisfaction. We also hope you'll consider giving us a second chance in the future. We'd love the chance to show you how much better we can do!

Posted 3 years ago

“I highly recommend this store. They have a great selection of furniture. The salesman waited on us quickly and was very helpful.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Mary, and thank you for your review! We greatly appreciate you, and your recommendation to others. That in itself is a wonderful compliment for us! We're very happy to hear that you found a great selection of furniture when you visited us, and that your salesman waited on you quickly and was very helpful. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“I highly recommend Diane! She was very professional and extremely nice!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Keven, and thank you for your review. We're very happy to hear how highly you recommend Dianne, and that she was very professional and extremely nice. We hope you are enjoying your new furniture, and we are looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“I had a great experience”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Ramona, and thank you for your review. We're very happy to hear that you had a great experience furniture shopping with us. Our primary goal is to provide a furniture shopping experience that is second to none, and we are very pleased that we provided a great shopping experience for you! We appreciate you, and we hope you are enjoying your new furniture. We would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“The Salesperson was very professional and attentive to my needs however, I am still awaiting my two chairs that go with my dining room table! I spent over $8000 ! The odds of shopping @ Great American Homestore is slim to none! It screams bad service for me.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Candance, and thank you for your review. We're very happy to hear that your salesperson was professional and attentive to your needs. We are very sorry that you are waiting on chairs to go with your dining room table. That sounds frustrating! Our managers will look into this for you, and see what can be done. We hope we can get this resolved to your satisfaction, and we hope you'll consider giving us a second chance in the future. We would love the opportunity to show you how much better we can do!

Posted 3 years ago

“Salesman was great and helpful, kept us updated on product arrival. Only a 3 because took over 3 months to receive product.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Gerald, and thank you for your review. We are very happy to hear that your salesman was great, helpful, and kept you updated on the arrival of your purchase. We are very sorry that it took three months to receive your order. That sounds frustrating! In these times of constant shipping delays, we coordinate with manufacturers to expedite shipping whenever possible, and we will review your situation to see what steps we can take to improve this in the future. We hope you are enjoying your purchase, and we hope you'll consider giving us a second chance in the future. We would love to show you how much better we can do! Please stop by and visit with us again soon.

Posted 3 years ago

“Good job guys”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Eduardo, and thank you for your 5-star review! We appreciate you, and we're happy to hear that we did a good job when you furniture shopped with us. We would love to help you again in the future. Please stop in and visit with us again soon.

Posted 3 years ago

“The staff was helpful and the prices were fair. Ask for Kevin.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Kevin, and thank you for your review. We're very happy to hear that Kevin and the rest of our team was helpful when you visited, and that you found fair prices when you furniture shopped with us. We hope you are enjoying your new furniture, and we are looking forward to helping you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Wonderful the staff was very attentive and helpful.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Redell and Veronica, and thank you for your review. We're very happy to hear what a wonderful furniture shopping experience you had with us, and that our team was very helpful and attentive. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“They help me a lot. Got me exactly what I needed”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Ronald, and thank you for your 5-star review! We're very happy we were able to help you a lot and help you find exactly what you needed. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Danny Alexander showed us what we were looking for; allowed us time to look over and choose the lift chair that served our needs, and showed up right when we were ready to answer any questions we had. Outstanding salesmanship! Outstanding, efficient checkout service complete with details exactly where to pick up.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Keith and Sheila, and thank you for your 5-star review! We're very happy that Danny was outstanding and able to show you what you were looking for, allowed you to time you needed to browse and make the right choice for your needs, and was available and able to answer any questions when you needed him. We're also very happy to hear that you found checkout and pickup outstanding, and that our team was efficient and provided you with the full details of picking up your new furniture. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Salesman was knowledgeable and easy to work with!!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Charlotte, and thank you for your review! We're very happy to hear how easy to work with and knowledgeable your salesman was when you furniture shopped with us. We hope you are enjoying your new furniture. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Love my new furniture”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Virginia, and thank you for your review! We're very happy to hear how much you love your new furniture. We hope you enjoy it for many years to come! We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews