The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Variety, friendly, not pushy.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found a variety to choose from when you shopped with us, and that you found our team to be friendly and not pushy when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon!

Posted 2 years ago

“Amber was excellent!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review. As a local business, your feedback is very important to us! We're very happy to hear that Amber was excellent. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I was chose a style of Bed but get home another style of Bed ! Them both pretty and luxurious, but still wrong something ! Maybe Allen not focus on Me enough! Good price and luxury Stuff!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Linh, and thank you for your review! We're very sorry that you chose a bed, then found that you had a different bed than what you chose when you got home. That sounds frustrating! Our managers looked into this for you, and we hope they were able to get everything resolved to your full satisfaction. We are very pleased to hear that you found good prices and luxury items when you shopped with us, and we hope you will consider giving us a second chance in the future. We would love to show you how much better we can do. Please stop by and see us again soon.

Posted 2 years ago

“I prefer to purchase my furniture at American Homestore. It has a great environment alone with great furniture at great prices.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, J, and thank you for your 5-star review. We're thrilled to hear that you prefer to purchase your furniture with us; that is a wonderful compliment for us to get! We're also very happy to hear that you always find a great environment with great furniture at great prices when you shop with us. We hope you are enjoying your purchase, and we are looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I’m very pleased with my furniture purchase. You are expensive but I’m satisfied with the look, the style and quality! The staff was professional and efficient.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Millie, and thank you for your 5-star review. We're happy to hear how professional and efficient you found our staff to be when you shopped with us. We're also very happy to hear how satisfied you are with the look, style, and quality of your new furniture! If you shop our competitors, you'll see that we have many higher quality products at a competitive price. Ever since we've started, our focus has been providing the best quality pieces at the very best price that we can, and in these times of constantly increasing prices, we work hard to stay competitive. We hope you enjoy your new furniture for many years to come, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I put most of the furniture together myself but one of the chairs would not line up well, so i brought it back to the store. But it still is wobbly and not sitting like it should on the floor. So I plan to call Customer service on Monday to once request to return it for a replacement.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tara, and thank you for your review! We're sorry to hear that you still had problems with your chair when you got it back home. We hope our team was able to get this resolved to your full satisfaction. If you still need assistance with your new chair, please give us a call or contact us through our website and we will be happy to help.

Posted 2 years ago

“Excellent, attentive service from your sales associate, office staff and delivery personnel.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Terrell, and thank you for your review. As a local business, we're very pleased that we earned a 5-star review from you! We're also very happy to hear that you found excellent, attentive service from our sales associates, office staff, and delivery personnel. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“Very pleased with the furniture and Zedric. When I'm ready to get more furniture, it will be there.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Lawrence, and thank you for your 5-star review. As a local business, we're very happy to hear how pleased you are with the furniture and with Zedric. We're also very pleased to hear that we've earned your repeat business - that is a wonderful compliment for us to receive! We hope you continue to enjoy your new furniture, and we are looking forward to helping you again. Please stop by and visit with us again soon!

Posted 2 years ago

“We had a great experience at the store. Tony our sales person was awesome. I will definitely recommend him to my friends and family.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mitch, and thank you for your review. As a local business, we're very pleased to hear what a great experience you had with Tony while shopping at our store. And it's wonderful that he is so awesome that he earned your recommendation to friends and family! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“great job Ms Denise”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Craig, and thank you for your review. We're very happy to hear what a great job Denise did when you shopped with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Friendly staff and great prices.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Bettye, and thank you for your 5-star review! As a local business, we value your feedback, and we're very happy to hear that you found a friendly staff and great prices when you shopped with us. We hope you are enjoying your new furniture, and we'd love to help you again! Please come by and visit with us again soon.

Posted 2 years ago

“Friendly, relaxed atmosphere...no hard push. Andrew Taylor was great.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Gary, and thank you for your review! As a local business, your feedback is very important to us. We're very happy to hear how great Andrew was when you shopped with us, and that you found a relaxed, friendly atmosphere with no hard push to shop in. This sounds like exactly the kind of shopping experience we want every customer to have, and we're pleased that we provided that during your visit! We hope you are enjoying your new furniture, and we are looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very nice sales lady. She was helpful, and knowledgeable.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Debbie, and thank you for your review. We're very happy to hear that you worked with a nice, helpful, and knowledgeable saleslady when you shopped with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I was impress with Mr Rick dowdy salesman true professional”

Helpful Report

Posted 2 years ago

thank you for shopping with us, William, and thank you for you your review! As a local business, your feedback is very important to us. We are very happy to hear how impressed you are with Rick, and that he is a true professional! We hope you are enjoying your purchase, and we look forward to helping you again in the future. Please stop in and see us again soon!

Posted 2 years ago

“My husband and I recently purchased a couch, loveseat, oversized chair and ottoman. When we were ready to shop for these items, we contacted Allen Dawson. He has helped us in the past with a furniture purchase and we knew we could count on him to help us again. Excellent customer service & communication. We will be back the next time the need or want arises.”

Helpful Report

Posted 2 years ago

Thank you for coming back to shop with us again, Joi, and thank you for your review! We're very happy to hear that you always count on Allen to help you when you stop in, and that he always provides excellent customer service and communication. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please come by and visit us again soon!

Posted 2 years ago

“My favorite Furniture Store!!!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Teresa, and thank you for your review! We're very happy to hear that we are your favorite furniture store! Especially since we're a local business, that is an amazing compliment for us to get! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Highly satisfied with the shopping experience. Sales associate was very honest and knowledgeable.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, C.A. And thank you for your 5-star review! We're very happy to hear that you were highly satisfied with your furniture shopping experience, and that your sales associate was very honest and knowledgeable. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Good source of quality furniture/furnishings to choose from. Very good store assistance for all contacts. Outstanding sales assistance from sales associate Tracy Gibson. Only place I would go if buying additional furniture/furnishings.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kenneth, and thank you for your review! We're happy to hear that you found a good selection of quality furniture to choose from, and very good assistance from everyone you were in contact with while shopping. We're very happy to hear that Tracy provided outstanding assistance, and that this is the only place you would go in the future if you need additional furniture. That's an amazing compliment to us, especially as a local business! We appreciate you, and we hope you are enjoying your new furniture. We are looking forward to helping you again in the future. Please visit us again soon!

Posted 2 years ago

“good salesmanship and good delivery people.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Sheryl, and thank you for your review! We're happy to hear that you found good salesmanship and good delivery people when you shopped with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit again soon!

Posted 2 years ago

“Working with Denice was a pleasure”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Hamilton, and thank you for your review! We're very happy that you found working with Denice a pleasure, and we hope you are enjoying your new furniture. We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews