The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,997 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,997 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-267-2067

Email:

support@hatch-green-chile.com

Write Your review

Tell us how The Hatch Chile Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Hatch Chile Store 5 star review on 11th September 2026

1933

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We loved the Chicken Chile tamales. Looking forward to ordering more”

Helpful Report

(Hatch) - Posted 6 months ago

“My daughter got her Oder and liked it I haven’t gotten my order yet”

Helpful Report

(Hatch) - Posted 6 months ago

“Ristra arrived in good condition and is beautiful.”

Helpful Report

(Hatch) - Posted 7 months ago

So glad to hear! Ristras are so beautiful and full of chiles, they make a great accent to your kitchen or front porch! Enjoy! Hatch Chile Store

Posted 6 months ago

“Haven't recieved it as of today.”

Helpful Report

(Hatch) - Posted 7 months ago

“It is fabulous”

Helpful Report

(Hatch) - Posted 7 months ago

“Good but too expensive”

Helpful Report

(Hatch) - Posted 7 months ago

“Chile's were very favorful and tasted really great. Good service and shipment”

Helpful Report

(Hatch) - Posted 7 months ago

“The best service ever!!”

Helpful Report

(Hatch) - Posted 7 months ago

“I was suppose to get Red Chile Rellenos but got a mix of red and green in each bag. Not sure how that happened . The rellenos were good but I wanted Red Chile Rellenos only. Now I'm being pressured to change my review !!! Not changing until I get 3 12 packs of RED CHILE RELLENOS WITH NO MIXED GREEN ONES IN THEM !!!”

Helpful Report

(Hatch) - Posted 7 months ago

I believe I did address you concern: Myrna Valerio Today at 8:14 AM Hello Michael, The Red Rellenos are the more mature Hatch Green Chile. Some of the Chiles will be looking like a blend of the 2 and some are solid red. I am very sorry about this. We do categorize them under "Red" due to the maturity of the chile. I does taste a little smokier and hotter than the early harvest green. Hope this helps. Myrna

Posted 7 months ago

“We were residents of Santa Fe and Rick was resident of Las Cruces. If you have ever lived in that area you understand Hatch chilis. They are the best there is. We will always support New Mexico small businesses. This particular business shipped fast and there were no issues. We are happy with them as always.”

Helpful Report

(Hatch) - Posted 7 months ago

“Last summer, I ordered 25 pounds of hatch chile from The Hatch Chile Store. The chile was fresh, delivered on time and very flavorful. It's only been a few months and all of it is gone. I just ordered some of their jared chile to hold me over, but next year I will order 50 pounds. :-)”

Helpful Report

(Hatch) - Posted 7 months ago

“Order process was absolutely flawless. Fast delivery with detailed shipping information. Packaging was great. Individual packets and still frozen upon arrival! Thank you!!!”

Helpful Report

(Hatch) - Posted 7 months ago

“I live in Wyoming and miss being able to get fresh peppers. Finding the Hatch Chile Store ships frozen green chili peppers to my house, has been my greatest find ever.”

Helpful Report

(Hatch) - Posted 7 months ago

“Awesome GREEN chili, quick correction of order.”

Helpful Report

(Hatch) - Posted 7 months ago

“Your online program added items to my cart automatically that I looked at. I called immediately leaving a message and request to call me, but customer service is not available on a weekend. Only problems are availble on weekends. My order was processed Monday morning. Late that afternoon, some text attempt was made to say my order had already shipped, so sorry it's not going to be fixed. So my birthday gift has travelled across country and is definitely not what I intended to order. I really appreciated the statement of it being my poblem, and will not order again from your business. Giving me a discount on a future order does not make this birthday a happy one.”

Helpful Report

(Hatch) - Posted 7 months ago

“Am from New Mexico and been leaving in California since 1988, and Hatch chili is by far the best! I will never buy chili else where but from the Hatch Store.”

Helpful Report

(Hatch) - Posted 7 months ago

“I was excited to find the Hatch Chile Store with their variety and great products. I have friends overseas who miss their chiles and these products are perfect as gifts for them!”

Helpful Report

(Hatch) - Posted 7 months ago

“I had an issue with my order. Angel got back to me in less than 1 day and quickly resolved the problem. Excellent customer service!”

Helpful Report

(Hatch) - Posted 7 months ago

“Great chili and prompt service. Ordered chili via your web site.”

Helpful Report

(Hatch) - Posted 7 months ago

“The Hatch Chile store is one of the best online purveyors I have ever dealt with to date! I placed an order, and they immediately let me know they were out of stock and could be delayed. I told them I was okay to wait. They then checked with me again due to a longer than expected delay. Again, I stated I was fine. They communicated thoroughly and often. On another delay, they contacted me hat in hand very apologeticly. They offered me an item of similar value several times throughout this process, and this time I took their offer. Not only did they supply me with an item of equal value, but they included a bonus item for my patience and understanding. This was a great surprise, and extremely uncommon in today's business world. This is the way business used to be, and should be done! They truly practice family values and old school business ethics. In addition, the products they provided (Green & Red Chili Rellenos) were amazing! I highly recommend anyone who enjoys or is curious about this cuisine deal with this amazing company. Thank you Hatch Chili Store, you are among my favorite purveyors!!”

Helpful Report

(Hatch) - Posted 7 months ago

The Hatch Chile Store is rated 4.7 based on 13,997 reviews