The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,206 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th April 2025

1745

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible. Complete rip off. Poor quality. Little value.”

Helpful Report

Posted 11 months ago

Hello Patrick, Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 11 months ago

“Orderd Red Chile Pecans and received Red Chile Pecans! These Pecans are great and plan to order more!”

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Posted 11 months ago

Hi Thomas, We are thrilled to hear that we were able to provide you with such a positive experience. We truly care about our customers and believe that building good relationships with all of you will result in a more sustainable business over time. Thank you so much for the kind words and great review. We really appreciate it! Thank you for being a customer of the Hatch Chile Store! :) Thanks, Emily

Posted 11 months ago

“We like the Chile Rellenos a lot but the Green Chile Stew not so much.”

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Posted 11 months ago

“Good customer service”

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Posted 1 year ago

“There isn't a moment in my home that there isn't Hatch Green Chile jar or product in my freezer. I make sure there is always one left before I order more. I just love this stuff.”

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Posted 1 year ago

“Ordering was so easy. Customer service is amazing! Updates on my order were great! I will be ordering again. Product was better than I expected!”

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Posted 1 year ago

“Love the stuff. I put it on lots of food”

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Posted 1 year ago

“we ordered a decoration -- a sting of dried chilis, three feet long. It arrived quickly, in tact, and it looks amazing!”

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Posted 1 year ago

“Love the high quality that Hatch Chile Store delivers from the website, to the ordering process, to updating the delivery of the order, the packaging is stellar, and the products are the best! Thank you for all you do!”

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Posted 1 year ago

“Every product I have purchased has been outstanding! The green chilli stew is perfection!”

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Posted 1 year ago

Thank you for your review, we're happy to hear that you enjoyed your chile stew!

Posted 1 year ago

“Always great green chile.”

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Posted 1 year ago

Hi , We are thrilled to hear that we were able to provide you with such a positive experience. We truly care about our customers and believe that building good relationships with all of you will result in a more sustainable business over time. Thank you so much for the kind words and great review. We really appreciate it! Thank you for being a customer of the Hatch Chile Store! :) Thanks, Emily

Posted 1 year ago

“I’ve been ordering from The Hatch Chile Store for a couple years and we absolutely love it. The customer service is phenomenal! I had some stuff come hot and spoiled last year at the fault of FedEx and customer service reshiped it the next day! It’s always nice doing business with a family owned company who takes pride in their products and their customers!”

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Posted 1 year ago

“its so delishous, you will not be dissapointed”

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Posted 1 year ago

“I have been getting this Hatch Chile for over 20yr and it gets better and better and more product thank you for all you do”

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Posted 1 year ago

“The best darn chile this side of the Rio Grand, and then some. I absolutely love Hatch Green Chile. I was joking around with my girlfriend just yesterday about trying Hatch green chile on a peanut butter and jelly sandwich. ..lol..I live alone and cook for myself. Last night after working on my truck in the shop, I cooked up some hamberger meat and pork chorizo in a cast iron skillet. I fried several small flour tortillas. I broke up the tortillas onto a plate and covered them with the chorizo, hamberger meat and sprinkled shredded cheese, diced two hatch chile and mixed that in with a little home made salsa. Yum yum yum. See you at the chile festival in September.”

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Posted 1 year ago

Hello! Sounds like you know how to cook it up well! We are thrilled to hear that we were able to provide you with such a positive experience. We truly care about our customers and believe that building good relationships with all of you will result in a more sustainable business over time. Thank you so much for the kind words and great review. We really appreciate it! Thank you for being a customer of the Hatch Chile Store! :) Thanks, Emily

Posted 1 year ago

“I recently received my order of Hatch Green Chili & Cheese Chimichangas with Chicken and also with Beef. As always, the food I order from Hatch is delicious! The customer service that Hatch provides is excellent!”

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Posted 1 year ago

“Hatch chile is the best, and The Hatch Store Hatch chile is the best of the best. The great customer service is just an extra. Go to place! Jim in Brooklyn, NY”

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Posted 1 year ago

“Excellent quality service. They go aboard beyond to make sure they keep their customers happy.”

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Posted 1 year ago

“Packaging is other worldly as is the product in the jar. As a small business man I know when somebody loves what they do. You do. Talk in a month or two. Jeff”

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Posted 1 year ago

“I don't live in New Mexico so when I discovered the Hatch Chile Store I was thrilled. They have the best products and they always ship them out very promptly. They can overnight me frozen green chile and it is a live saver! I just tried their new green chile stew and it blew my mind. My whole family was gushing over it. I hope they never get rid of it. you must try it!”

The Hatch Chile Store 5 star review on 24th April 2024

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,206 reviews