The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,269 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 5th September 2025

Matt T

The Hatch Chile Store 5 star review on 23rd August 2025

Peter C

The Hatch Chile Store 5 star review on 24th July 2025

David F

1752

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received the most beautiful and fresh chile!! Not only beautiful and fresh, but absolutely delicious!!! We ordered three times this year between could not stop eating them!! Do not want to run out!!”

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(Hatch) - Posted 10 months ago

“Extremely satisfied with the chilies I received from Hatch. I will order them for next year.”

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(Hatch) - Posted 10 months ago

“Excellent Hatch Peppers. I received them very fresh and they were absolutely great tasting and the peppers were huge!!! I will buy again!! :)”

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(Hatch) - Posted 10 months ago

“Very tasty products,easy to order and very fast shipping.”

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(Hatch) - Posted 10 months ago

“Great customer service and fresh from the field chilis. Good stuff!”

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(Hatch) - Posted 10 months ago

“Big Jim's arrived in perfect condition. Love their flavor and just right medium heat. Will definitely be purchasing more. Thank you.”

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(Hatch) - Posted 10 months ago

“Being from New Mexico originally it is difficult for us to get back during chili season. That said it is wonderful to have the option of buying from the Hatch Chili Store to keep us supplied this year. The chili we received was fresh and delicious! Thank you Hatch Chili Store!”

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(Hatch) - Posted 10 months ago

“The chiles arrived in perfect condition.! I roasted them on my outdoor grill and was very happy to have "the real deal." So pleased with them, I ordered more, just in time to meet the deadline!”

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(Hatch) - Posted 10 months ago

“Quality was very good.”

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(Hatch) - Posted 10 months ago

“Great chile. Convenient and timely shipping.”

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(Hatch) - Posted 10 months ago

“Everything that we have purchased from the store has been absolutely fantastic! We are a customer for life.”

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(Hatch) - Posted 10 months ago

“Ordering was fast and easy. The Shipment arrived within a couple days. The chilies were fresh, fragrant and delicious! We also ordered dried new Mexico chilies and I can’t wait to use them for sauces.”

The Hatch Chile Store 5 star review on 29th October 2024

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(Hatch) - Posted 10 months ago

“Love my Hatch Chillies. Roasted them over and open fire. Cooled,Peeled, frozed for winter use.❤️❤️❤️”

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(Hatch) - Posted 10 months ago

“I ordered from this company twice already this year. They really do work hard at their job. I recently sent my annual order to my BFF who's from New Mexico but now on the east coast. The shipping was sent out air but a certain brown truck dropped the ball. The beautiful chilis were ruined. Thank goodness I ordered air freight and paid extra for damage in shipping. My friend 5 days later got her second order perfectly okay. Thank you Hatch for such a great job. I am grateful for such service. a Texas customer.”

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Posted 10 months ago

“I ordered 20 lb hot and another 20 lb medium chopped Hatch chili and they shipped it on a Wednesday. Lo and behold it arrived on Thursday and my UPS store post office box but I couldn't pick it up because they were closed by the time I got there. The shipment ended up sitting in there office through the weekend and I picked it up on Monday. This wasn't their problem it was mine but the good thing is everything was still frozen, the dry ice wasn't there anymore but all the chili bags were still frozen wow that's all I can say. I tried the chili and it is excellent. I will probably by here again next year it was so convenient little expensive but well worth it thank you goes out to the hatch Green chili store”

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Posted 10 months ago

“I had a successful transaction with this company.shipping was fast. Packing was beyond the normal, Amazon could learn a lot from this company. Customer service was exceptional. They offer shipping insurance on their products for a reasonable price. Their product was satisfactory, I purchased the sun dried red Chile sauce. It's not quite the red Chile sauce I'm us3d to but it was good.”

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(Hatch) - Posted 10 months ago

“Really enjoying the chili honey.”

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(Hatch) - Posted 10 months ago

“Great source for that sweet sweet hatch chile!”

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(Hatch) - Posted 10 months ago

“Had trouble ordering but talked to them and was very happy and helpful. Love my chilies. 💖”

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(Hatch) - Posted 10 months ago

“My husband is from NM and grew up on red and green chili We now live on the East Coast. I'm so glad we can order from Hatch and get a little bit of home. We look forward to the new batch every year and the Hatch Chile Store never disappoints.”

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(Hatch) - Posted 10 months ago

The Hatch Chile Store is rated 4.7 based on 12,269 reviews