The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the quartz aurora au05 rug after seeing it in a local home furnishings store. It was quite a bit cheaper through the Rug Seller. The rug arrived within the agreed dates, well wrapped and as expected.”

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Posted 4 years ago

“This is the third time I’ve bought a rug from you and again thrilled with the quality and appearance of my latest one.”

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Posted 4 years ago

“Great products with great service”

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Posted 4 years ago

“Absolutely brilliant service. And my rug is gorgeous. Really good quality and a beautiful centrepiece to my room. Very happy.”

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Posted 4 years ago

“Really helpful online and on the phone. Providing returnable samples helped me too. Very pleased with my final choice and it arrived quickly too. Recommended!”

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Posted 4 years ago

“Excellent communication, superb returns policy and quick delivery. Not to mention great products. I cannot fault the service I received and would definitely recommend.”

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Posted 4 years ago

“Excellent product and good delivery service would definitely order again”

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Posted 4 years ago

“Excellent service rugs are as described on the website first class delivery arrived as promised.”

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Posted 4 years ago

“My parcel arrived on time and in good condition, I’d recommend The Rug Seller for unique and fashionable interior textiles and rugs.”

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Posted 4 years ago

“I love this red rug. . .. it was just was I was looking for and it looks lovely in the Garden Room.”

The Rug Seller Ltd 5 star review on 6th December 2021

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Posted 4 years ago

“Rug delivered quickly no problems. Colours were exactly as shown on line.Ver, very pleased with it looks lovely.”

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Posted 4 years ago

“Love our new rug. Looks as good as the pictures. Perfect communication and delivery Great choice to choose from too. Would recommend immediately to anyone.”

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Posted 4 years ago

“Excellent customer service. Great rug, great price.”

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Posted 4 years ago

“Rug has lots of cloths dust my hoover got blocked and colour is totally wrong if you want return you have to pay delivery charge that is not fair at all specially if you are paying more then £500 pounds for item do t buy from this company not helpful at all not a single star they deserve”

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Posted 4 years ago

“Excellent service from The Rug Seller - easy to order, quick to arrive and the Customer Services Department responded very quickly when I had a question about delivery times. I'm really pleased with the rug that we bought from them and would recommend this company without hesitation.”

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Posted 4 years ago

“Good value, quick delivery.”

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Posted 4 years ago

“I love this runner it’s in the kitchen and looks smart. Very flat no tripping”

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Posted 4 years ago

“I bought the product to stop your rug from moving ie carpet on carpet. Its not very good i have to move it back in place every 3 days”

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Posted 4 years ago

“Love the not-quite-white colour. Love the texture and length of pile. Just the right size to go in front of my sofa. We'll done, I am a very happy customer”

The Rug Seller Ltd 5 star review on 1st December 2021

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Posted 4 years ago

“Bought 3 lovely rugs, delivery was quick. Excellent value, wouldn't hesitate to use rug seller again and would highly recommend.”

Helpful Report

Posted 4 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews