The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service delivery super quick. Love my rug it looks amazing in my lounge.”

Helpful Report

Posted 4 years ago

“Love this hall runner, it’s so unusual would recommend this if your looking for something different.”

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Posted 4 years ago

“great choice of rugs, easy to order and fast delivery. Rug is as described.”

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Posted 4 years ago

“I am delighted with my new jute rug. It was exactly as I expected right down to the colour, and is of a lovely quality. It arrived very quickly and beautifully packaged, with full care instructions. I am really impressed by the service and would use this company again.”

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Posted 4 years ago

“Good product, Good service”

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Posted 4 years ago

“Very pleased with my purchase. Looks exactly as shown on the website. Very quick delivery.”

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Posted 4 years ago

“excellent quality in a huge range.. good notes on all the rugs. competitive prices. great service. Enough said!”

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Posted 4 years ago

“We have 3 dogs, who shed a lot of hair. The dog hair comes up extremely easily with the vacuum cleaner. Very nice to walk on and the dogs just went straight on it and lay down. Excellent delivery as well. Thank you so much.”

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Posted 4 years ago

“Delighted with our new rug, exactly what we wanted. Very fast delivery and excellent service.”

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Posted 4 years ago

“Item exactly as described, excellent quality and fast delivery.”

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Posted 4 years ago

“Excellent quality rug, and quick delivery”

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Posted 4 years ago

“Couldn't be more happy with the rug and outstanding customer service from Ben who helped me exchange first one for a bigger size. Rug is soft and luxurious”

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Posted 4 years ago

“Good service and very happy with the rug, thank you.”

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Posted 4 years ago

“Quick delivery and mat just as expected. Good condition and quality. Perfect”

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Posted 4 years ago

“Great rug, exactly as shown online. Quick delivery & good comms throughout the process Would defintley recommend”

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Posted 4 years ago

“Happy with the runner, acceptable with 12/14 week delivery time as after all it was made to my measurements, down side was I was informed it would arrive on a certain morning, it did not arrive, I had waited in, so had to rearrange a date a week later.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Very happy with the product. Great service/communication”

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Posted 4 years ago

“The rug was customised and beautifully made. Due to covid restrictions ect I had many dealings with the Customer Service Team who were friendly and extremely helpful and easy to communicate with. I woukd definitely recommend The Rug Seller Ltd.”

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Posted 4 years ago

“Always wanted a William Morris rug and not disappointed its beautiful”

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Posted 4 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews