The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

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“The Turtle Mat is perfect for wet paws. Delivery was later than advised.”

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Posted 4 years ago

“Good quality rugs and very prompt delivery.”

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Posted 4 years ago

“Fast and efficient service”

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Posted 4 years ago

“Website was easy to use, information re-delivery was communicated well. Rug arrived extremely well packaged and was as described when unwrapped. Looks perfect for my lounge although am not placing it in position until after redecoration of the room. Vety happy with quality.”

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Posted 4 years ago

“Already sent a review”

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Posted 4 years ago

“Very happy with our new rug. It was delivered on time and in perfect condition. Good quality and is just what we wanted.”

The Rug Seller Ltd 5 star review on 12th December 2021

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Posted 4 years ago

“Fast delivery, rug lovely quality and very pleased with my purchase!”

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Posted 4 years ago

“good rug thankyou”

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Posted 4 years ago

“Excellent service very quick delivery. The rug is fabulous, great quality.”

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Posted 4 years ago

“Ordered two rugs. One was delivered the next day and the other took about 10 days to arrive. Not a problem. Both excellent quality. Another one I had a few months ago has now been laundered and looks like new again. Brilliant!”

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Posted 4 years ago

“Really good service and delivery. Love my rug!”

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Posted 4 years ago

“Excellent I have had several wool rugs and they have been of excellent quality. The delivery service is excellent too, and the rugs are well wrapped in protective polythene.”

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Posted 4 years ago

“A pleasure to deal with this Company. Competitive, helpful and delivered right on time! Excellent.”

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Posted 4 years ago

“Quick and reliable delivery and wonderfully packed. Very, very pleased”

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Posted 4 years ago

“I ordered 2 rugs and one arrived within 2 weeks. The other was delayed as the supplier had misread the order. I was promised it within the week. Then I was told it had been lost by the courier. Finally it turned up almost 4 weeks after the order had been placed. The Rug Seller answered my emails promptly every time I messaged them and even gave me a 10% discount which was good. My only slight grumble would be that they could have been proactive in contacting me rather than waiting for me to contact them each time. I would say they are a good company to deal with though.”

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Posted 4 years ago

“Bought a large rug and I was very pleased with the rug and the service .”

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Posted 4 years ago

“Superb company to deal with. Professional, courteous, keep the customer informed. Reliable , great customer service. Would 100% recommend them”

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Posted 4 years ago

“Once again, I am delighted with my new rug and the service that I received from the Rug Seller Ltd at a very competitive price. Many thanks.”

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Posted 4 years ago

“Very good. Great service and wonderful carpet … it’s so nice I’m ordering a second one !! Thank you.”

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Posted 4 years ago

“Beautiful rug can’t get over how nice it is & delivery was very quick 😁”

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Posted 4 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews