The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely rug suites bedroom well”

The Rug Seller Ltd 5 star review on 2nd February 2021

Helpful Report

Posted 5 years ago

“We recently purchased a Kendra rug from the Rug Seller. We already have three - in different colour schemes. As usual, the item arrived very promptly (7 days), in perfect condition. It looks really great. As for the price - fantastic value.”

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Posted 5 years ago

“Rug matches the website perfectly. Very quick delivery too. So pleased with our purchase.”

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Posted 5 years ago

“Brilliant! The rug arrived within three days - as promised - and is lovely... just what we wanted.”

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Posted 5 years ago

“Just the job for the kitchen. Brightens it up and provides a practical covering for the worn/damaged floor area near the sink.”

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Posted 5 years ago

“Thank you. Just what was needed”

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Posted 5 years ago

“Prompt delivery and exactly as expected. Will buy again.”

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Posted 5 years ago

“Beautiful Rug excellent quality at an amazing price Efficient delivery service”

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Posted 5 years ago

“Prompt delivery and v satisfied with the rugs”

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Posted 5 years ago

“Delivery a little slow. Stated 3 to 5 days on rug descriptor, up to 10 days another part of the site. Came at aprox 7 days. Maybe shouldn't have worried as delivery affected by C19. This is my only complaint, once rug dispatched it was delivered right on time. Rug as good as it looked ,fits, like it. Would use seller again. Only 4 stars due to poor communications over delivery.”

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Posted 5 years ago

“Recently ordered twice from the Rug Seller. On both occasions the service and the products were excellent.”

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Posted 5 years ago

“Lovely rugs. I have brought a few different ones now from hall runner to back door mats and bathroom ones. I have been pleased with them all. The descriptions have been accurate and my expectations met.”

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Posted 5 years ago

“Simple ordering, up to date delivery instructions and delivered within 3 days. Great quality thick piled rug - would definitely recommend.”

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Posted 5 years ago

“Thanks for the very prompt delivery of rug.”

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Posted 5 years ago

“Absolutely fabulous service. Rug arrived promptly and is exactly what I've been searching for, for ages! Thank you”

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Posted 5 years ago

“No problems with the purchase. Delivery took longer than many sellers, but the time was stated before I purchased so I was fully aware, and items were delivered before the expected date.”

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Posted 5 years ago

“Generally pleased with our purchase, it should have been rolled around a cardboard tube though as there were several areas on the rug where the surface had damage due to folding and movement during shipment. This was overcome by spotting on the areas with an indelible felt tip pen, luckily it was a black rug so it covered well. Just easier than all the hassle of returning.”

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Posted 5 years ago

“This rug is beautiful and suits my bathroom .”

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Posted 5 years ago

“Great company. Lots of choice and fast delivery time”

The Rug Seller Ltd 5 star review on 30th January 2021

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Posted 5 years ago

“The product was exactly as described and delivery speedy. It looks great in my conservatory with my new suite.”

Helpful Report

Posted 5 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews