The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,363 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 13th March 2018

Linda O'Malley

The Rug Seller Ltd 5 star review on 4th March 2018

June Hyde

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service very helpful specially talking on the phone have been using this company before highly recommended good quality”

Helpful Report

Posted 4 years ago

“Good service; good rug, but is losing a lot of fluff!!”

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Posted 4 years ago

“The mat is excellent and it was sent to me safely and without delay. Thank you. What I objected to though was all the sign up for emails that kept popping up. I did not want advertisement emails and thought I was very careful not to agree to them. To no avail - so they come. I hope soon that they will stop. My inbox is far too full with things I do want, adnd just because i have bought one rug does not mean i must have another. I do not want another and if or when i do i will know what to dobto find one i like.”

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Posted 4 years ago

“Really pleased with the rug !! But I think an email or confirmation of the order would be good from the company and est delivery time .”

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Posted 4 years ago

“Love the colours, patterns and it’s stain resistant too!”

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Posted 4 years ago

“Beautiful rug at a reasonable price. Delivery was longer than expected but due to COVID19 its understandable.”

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Posted 4 years ago

“This rug is beautiful lovely under the feet and had lots of compliments. I would have given 5stars but the £15 postage stopped that. I do live in the highlands and we are always charged over the odds for postage even tho we are uk mainland. The rug is definitely worth the money.”

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Posted 4 years ago

“Loved the rugs especially as British made and high ethical standards. However very disappointed with the amount of plastic in the packaging and no mention of whether it was recyclable so assumed it wasnt. But even worse cable ties used to close each rug so three pieces of heavy plastic with only one use and then landfill.”

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Posted 4 years ago

“Yes loverly rug and order straight forward but bits off my rug keep coming off my rug and i have to keep hoovering them up for the price £140 this should not happen”

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Posted 4 years ago

“Lovely rug”

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Posted 4 years ago

“Looks great and fast delivery, however rug feels very light and moves around quite easily”

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Posted 4 years ago

“Order was delayed by Covid 19 virus but was immediately told of my options.Decided to stick it out & carpet delivery was made when it became available.Very pleased with quality of product,worth the wait.”

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Posted 4 years ago

“The bath mats were of good quality”

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Posted 4 years ago

“Rug looks nice. Reasonable price. Didn't get the 10% discount for ordering online.”

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Posted 4 years ago

“Good service. Product rather pricey for what it is, but useful anyway, and just what I needed.”

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Posted 5 years ago

“Really like the rug we ordered. Ordering and delivery process went smoothly and it arrived earlier than expected. Colours as shown in photo and nice and soft. Only complaint is that one of the corners wasn’t finished as well as it could have been (stitching is a bit messy). But otherwise well made and for the price it is a bargain, and we love the design and colours, fits perfectly with our decor.”

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Posted 5 years ago

“Was easy to order and Rug was as expected . Delivery info a little confusing but arrived ok”

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Posted 5 years ago

“Nice rug, great price”

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Posted 5 years ago

“Good delivery even with cocos 19 Rug losing far to many strands not worth the month”

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Posted 5 years ago

“Good quality and perfect for purpose.”

Helpful Report

Posted 5 years ago

The Rug Seller Ltd is rated 4.7 based on 21,363 reviews