The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,363 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the rug colours and contours slightly misshapen on one side but it doesnt detract to much .”

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Posted 10 years ago

“Efficient service when placing order & on delivery information”

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Posted 10 years ago

“recieved updates on delivery times & dates”

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Posted 10 years ago

“very good service I ordered on a Tuesday and was told it would be with me in a couple of days the rug came the following Tuesday thats okay but I had to make sure someone was here to sign for the rug thinking it was coming in a couple of days”

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Posted 10 years ago

“Quality and price were very good. The staff were very helpful (Sean) but unfortunately service was let down by their Courier. Overall, would certainly use again.”

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Posted 10 years ago

“Nice rug but I could not tell from photos online that it had a design. Its not really what I wanted but prompt delivery.”

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Posted 10 years ago

“I ordered a rug which was of excellent quality but unfortunately did not suit my room, on contacting them they were very happy for me to return it and was given a full refund, they were very helpful and would not hesitate to deal with them again, thank you. Joan Campbell”

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Posted 10 years ago

“Ordered 2 small rugs,took a while to arrive,pleased with the rugs,probably a bit early to make final comment as the rugs have not been in situ long and need to flatten out and settle.As stated earlier pleased with rugs and would use you again. PB”

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Posted 10 years ago

“Good quality rug, delivered promptly”

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Posted 10 years ago

“I was very pleased with the service and the rug is just what I was looking for.”

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Posted 10 years ago

“Great rug. Timely delivery.”

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Posted 10 years ago

“Very happy with hall runner. All in all a good experience - just wish we had known the day of delivery”

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Posted 10 years ago

“My rug was delivered n good time and I and my visitors are very pleased with it.”

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Posted 10 years ago

“Really pleased with the rug. We have had shaggy rugs before but this is definitely better quality.”

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Posted 10 years ago

“Goods dispatched within a week and delivered on time thank you”

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Posted 10 years ago

“Very good product, could do better with delivery time otherwise would be 5 stars.”

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Posted 10 years ago

“Excellent service, quality and delivery. Unfortunately the colour wasn't quite right for us so we had to return the rug. Still awaiting receipt of return notification and refund.”

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Posted 10 years ago

“Good quality rug all managed without a hitch”

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Posted 10 years ago

“Very happy with the purchase. Would buy again from The Rug Seller.”

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Posted 10 years ago

“Very pleased with the rug when it arrived. Took longer than 7 working days to deliver to me as expected but this may have been attributed to the Easter break.”

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Posted 10 years ago

The Rug Seller Ltd is rated 4.7 based on 21,363 reviews