The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the rug we bought. We saw it elsewhere and were really pleased to find exactly what we wanted at a great price. It was delivered within a couple of days and looks great. Would recommend the company - excellent service all round.”

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Posted 1 year ago

“Just as I ordered.”

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Posted 1 year ago

“Good choice, fair price, fast delivery. What else do you need?”

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Posted 1 year ago

“Really nice, thick, colourful runner & prompt delivery”

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Posted 1 year ago

“Very smooth process. Fast delivery. Good value.”

The Rug Seller Ltd 5 star review on 29th January 2024

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Posted 1 year ago

“Good selection of rugs. Purchase and delivery service efficient and straight forward.”

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Posted 1 year ago

“We were looking for a smaller version of the large rug we had in our front room for our hallway. Found it on The Rug Seller, ordered it, came 48 hrs later and pleased to say it is an exact match, same pattern & quality. Very pleased with service and price. Hassle free transaction and got a discount.”

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Posted 1 year ago

“Great rug with exceptionally low price and speedy delivery. Can't fault it”

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Posted 1 year ago

“Good price and fast delivery. Love it.”

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Posted 1 year ago

“Great quality products and a fair price. Delivered on time”

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Posted 1 year ago

“Ordered delivered quality of purchase good 10-10”

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Posted 1 year ago

“I am really pleased with my rug for the kitchen so much so that I bought a second one. The ordering and delivery were straightforward and the second one was delivered within 24 hours of ordering. Excellent service”

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Posted 1 year ago

“I would rather award no stars, our so called rug is very disapointing the quality is very poor. Never buy this your company again.”

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Posted 1 year ago

Good Morning John, Please allow me to apologise to hear you are unhappy with your item. Please contact our customer service team via email with images of the item received and we will happily look into this for you. Kind Regards The Rug Seller

Posted 1 year ago

“Delivery was very quick and timely. The rug is of decent quality. The size is as stated in the website. I rang the sales office prior to buying for some information. Staff were friendly and honest with the information I asked.”

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Posted 1 year ago

“Brilliant company to do business with Order a morris rug had s slight problem which was resolved quickly and efficiently Leonie was particularly helpful Would highly recommend the rug seller company”

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Posted 1 year ago

“Great wool rug at a very good price. Fast delivery, what's not to like? Excellent.”

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Posted 1 year ago

“Smaller than the advert, should have measured 45c45 not 40cmx40cm every disappointed”

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Posted 1 year ago

“Love my rug and looks much more expensive than it was.Have not machine washed yet so not sure how that will go yet”

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Posted 1 year ago

“Reliable service delivered promptly …. But found the same rug £70 cheaper elsewhere never mind it’s a beautiful rug!”

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Posted 1 year ago

“No rug was delivered how can I review something I've not received”

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Posted 1 year ago

Good Morning, I can see from our system our customer service team are currently invesitgating this for you and are providing frequent updates via email. Kind Regards The Rug Seller

Posted 1 year ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews