The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.72

4.7 Rating 21,365 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

Write Your review

Tell us how The Rug Seller Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rug arrived promptly and looks great. However, we have already filled our vacuum cleaner over 30 times with excess fluff, which is also covering most surfaces in our home and our clothes, and I'm sure it's not healthy for our puppy. Is this amount of shedding normal?!”

Helpful Report

Posted 5 years ago

“The customer service is terrible.The rug you see in their website the colors are bright but when it comes is different and they don’t take responsibility to return with their own responsibilities to pay for return .Their saying is because of the phone or tablet that you see the colors bright .I never had any problems with any other websites but only them not happy at all”

Helpful Report

Posted 5 years ago

“Rug well packaged, arrived on time. Cheaper than from manufacturer with no postage to pay”

Helpful Report

Posted 5 years ago

“Extremely pleased with the product, delivery and overall experience”

Helpful Report

Posted 5 years ago

“Lovely rug. Fast delivery.”

Helpful Report

Posted 5 years ago

“Perfect .... does the job as have tried several other options of keeping the dug in one place . This has worked 100% rug to carpet”

Helpful Report

Posted 5 years ago

“Great service. Our gripper works perfectly and has stopped our rug from walking across the floor.”

Helpful Report

Posted 5 years ago

“Good, reliable and trustworthy company. Top quality anti-slip matting”

Helpful Report

Posted 5 years ago

“Great service, I ordered this rug just after Christmas and as advertised on their website it was delivered in 2 days I was really impressed with the service. The rug seller keep in touch by email so you know when to expect your items. The rug itself is perfect, soft and very fluffy, the colour is exactly the same in the picture. All in all a great rug from a brilliant company.”

Helpful Report

Posted 5 years ago

“Precisely what I was looking for, a “sticky” grip rug to go underneath a carpet runner. Very promptly delivered with 48 hours. Excellent service, very reasonably priced.”

Helpful Report

Posted 5 years ago

“Rug is just what I wanted very pleased ordering another”

Helpful Report

Posted 5 years ago

“Lovely rug, better quality than I thought it was going to be.”

Helpful Report

Posted 5 years ago

“Easy to use website, good prices and quality, speedy delivery”

Helpful Report

Posted 5 years ago

“Beautiful rug , arrived on time . Would definitely buy again from Rug Seller.”

Helpful Report

Posted 5 years ago

“Item as per description and delivered promptly with good communication all throughout.”

Helpful Report

Posted 5 years ago

“very pleased with my rug suits the room exactly as described, would use this company again.”

Helpful Report

Posted 5 years ago

“Brilliant choice of rugs , I love mine there perfect I’ve bought a few Montana rugs they are really thick just what I wanted would buy again”

Helpful Report

Posted 5 years ago

“Lovely rug. Even better than I thought it might be. Deep shag pile and so soft”

The Rug Seller Ltd 5 star review on 14th January 2021

Helpful Report

Posted 5 years ago

“Excellent delivery not to happy with product”

Helpful Report

Posted 5 years ago

“Great service. Easy to navigate the website and the rug arrived very promptly. It looks lovely and I'm very pleased with the product. I would recommend this company”

Helpful Report

Posted 5 years ago

The Rug Seller Ltd is rated 4.7 based on 21,365 reviews