The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

Write Your review

Tell us how The Rug Seller Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is very easy to navigate has lots of choice. Delivery was a day earlier than planned and the two rugs I ordered are gorgeous and great quality for the price.”

Helpful Report

Posted 5 years ago

“Great product well made and looks great. Delivery and packaging first class the price is very good also.”

Helpful Report

Posted 5 years ago

“5*quality , very good communication. Definitely I will order again.”

Helpful Report

Posted 5 years ago

“I purchased 2 rugs from the rug seller and I would definitely recommend!! The rugs are good quality, soft, fluffy and thick. Thank you so much rug seller!! I even recommend rug seller to my Mother who also purchased a rug and absolutely loves it!!”

Helpful Report

Posted 5 years ago

“This is my second rug I have purchased. So pleased with both products that has transformed my rooms. Very high quality, colours as expected and well further the money. Payed a lot more for other rugs from different suppliers and they are no where near the quality these are. Customer care and service is outstanding, stress free and no hassle. Rug seller even give advise how to take care of the rugs for long lasting wear and looking new. Thankyou to you all.”

Helpful Report

Posted 5 years ago

“Fantastic professional and prompt service in spite of the challenging current circumstances The prices were very very reasonable and the two carpets Brooklyn model were well above expectation - excellent quality well finished at the edges and suitable thickness to contribute to acoustic impedance What was even more surprising was it was ordered lunch one day and arrived the next aft ernoon I wish you every future success as it is only companies who have this kind of service will survive in future - sadly it is survival of the fittest and you are the fittest”

Helpful Report

Posted 5 years ago

“Rug delivered earlier than expected”

Helpful Report

Posted 5 years ago

“Fast delivery and good quality rug. Looks great outdoors on my decking!”

Helpful Report

Posted 5 years ago

“Beautiful rug. We love it”

Helpful Report

Posted 5 years ago

“The Rug is beautiful I’m 100% in love it the delivery was quite I can not fault it at all”

Helpful Report

Posted 5 years ago

“The rug is perfect. Speedy delivery, quality is the best. Just what I was looking for. Highly recommend.”

Helpful Report

Posted 5 years ago

“Iv not received my item?”

Helpful Report

Posted 5 years ago

“Lovely Rug, looks great. Very good quality. Great service. Thank you.”

Helpful Report

Posted 5 years ago

“I just love my outdoor rug, looks brilliant on my decking. It's a good size and looks brilliant. Quality is good. Would definitely recommend.”

Helpful Report

Posted 5 years ago

“Ordered runner and rug. Matching. Really lovely and exactly what was described and expected. Really good quality, looks expensive but was great bargain.Would recommend and certainly buy again.”

Helpful Report

Posted 5 years ago

“very small rug to go between conservatory and bedroom fit perfectly”

Helpful Report

Posted 5 years ago

“The rug I ordered was delivered within a few days. We are really pleased with it - it is soft, practical and a great colour. Great price too.”

Helpful Report

Posted 5 years ago

“I Looove my rugs!! They are exactly what I was wanting. I bought three rugs.. one for each side of my bed and one for the foot of my bed. I looked for two months because I didn’t want to settle. As soon as I saw this rug I knew I had found the perfect rug. Not only is it beautiful but it’s great quality as well!”

Helpful Report

Posted 5 years ago

“Your company is fine, the quality of the rug is not. I already had a sheepskin rug, which was much cheaper to buy than yours, but is by far the superior of the two. This one just permanently dances across the floor due to the poor quality backing. I realise it says genuine sheepskin, but am beginning to wonder if there are other sorts of sheep! It really is sub-standard.”

Helpful Report

Posted 5 years ago

“Can't fault this company for choice of rugs and excellent service from start to finish.”

Helpful Report

Posted 5 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews