The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.72

4.7 Rating 21,365 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with my beautiful new rug, it's nice quality and was very reasonably priced. The online ordering was simple and the rug arrived promptly (3 days). I would highly recommend this firm.”

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Posted 7 years ago

“Beautiful rug thank you. Excellent price.”

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Posted 7 years ago

“Super under rug material for wooden floor and great price”

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Posted 7 years ago

“The rug is fine but I don't think it's worth the price I paid. If I'd seen it in a shop I wouldn't have bought it at that price.”

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Posted 7 years ago

“Good quality, well packed and fast delivery. Very pleased with Indigo Holborn rug, lovely dark colours and soft to touch.”

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Posted 7 years ago

“The rug I ordered was just as described. When I needed to telephone about something I was given absolute fantastic attention and manners. Thank you Rug Seller Ltd. Your staff are above reproach.I”

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Posted 7 years ago

“Terrific service and rug stunning”

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Posted 7 years ago

“Bought my rug after seeing an Instagram post. I would say the rug I bought is true to the picture shown and description on the website. Really pleased with the quality too and delivery was very quick.excellent value for money. Would recommend to a friend.”

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Posted 7 years ago

“Lovely practical colourful rig Great service”

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Posted 7 years ago

“My rug is exactly as described. The quality is excellent and it arrived on time. I would recommend and will definitely use the rug doctor again.”

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Posted 7 years ago

“Ethos. Is. Worst. Rug. I. Have. Ever. Borght. It. Is. Dreadful. It. Curls. Up. Just. Starghtedout. Walst. Of. Time. I. Am. Suffering. Badly. With. I'll. Heath. Añ. And. This. Dreadful. Rug”

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Posted 7 years ago

“I am disappointed. I ordered a small, not very expensive carpet. What I received was very different from what I had ordered (a pale blue Bukhara). After all, my order was just a first attempt to buy carpets on line. It was a flop. I willl never do it again. Given the low price of the carpet (which should have made me suspicious) I decided not to go through the hassle of sending it back. But I cannot recommend anyone to buy carpets on line from the Rug Seller. Fabio Colasanti, avenue Emile De Mot 17, Brussels, 1000 Belgium”

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Posted 7 years ago

“Just what we were looking for at a great price and delivered in 2 days. Well done....great service.”

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Posted 7 years ago

“Great quality rug, delivered quickly and great value - over 20% cheaper than John Lewis quoted!”

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Posted 7 years ago

“Delighted with the rug.Service and delivery excellent, Will recommend to others.”

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Posted 7 years ago

“Excellent service and quality rugs. I have purchased from this company for the last 4 years and during that time have bought 8 rugs all of which I have been greatly satisfied. Will continue to do so when needed.”

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Posted 7 years ago

“I ordered a rug from rug seller and have to say absolutely love it. The colour was the same as the website and is excellent quality. It was delivered within 2 days of ordering with regular emails confirming the status. Was very well packaged Would definitely use this company again and recommend in the future . Excellent all round service”

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Posted 7 years ago

“I ordered a rug from the Rug Seller from the “Mad Men” range which I am delighted with 😊 Lovely quality rug. The Rug Seller communication was excellent from purchase through to delivery and my rug arrived ahead of schedule. Would definitely recommend this company.”

The Rug Seller Ltd 5 star review on 12th June 2019

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Posted 7 years ago

“The rug is perfect! Very happy with the quality. I would suggest changing delivery company but the customer service on your side has been on point to help.”

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Posted 7 years ago

“Lovely rug of good quality and price”

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Posted 7 years ago

The Rug Seller Ltd is rated 4.7 based on 21,365 reviews