The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,363 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 13th March 2018

Linda O'Malley

The Rug Seller Ltd 5 star review on 4th March 2018

June Hyde

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The photograph alongside is much more muted then the actual product. I came very close to returning it on the ground of misreprsentation but decided that it was not worth the hassle._x000D_ I would suggest that you compare the screen photo with the real thing; does the disparity appear for any of your other offerings?”

Helpful Report

Posted 14 years ago

“Well pleased with the service from the time I placed my order to the time I received it. Keep up the good customer relationship.”

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Posted 14 years ago

“Rug excellent. Delivery time poor compared to other rug sites”

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Posted 15 years ago

“very fast delivery, but not happy with the quality, i find red bit all over the place even 1week after lying it down. i do not know how to clean is either. on the other hand nice and thick”

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Posted 15 years ago

“Lovely rugs-just what I'd been searching for and 'The Rugseller'cheapest too! Thank you”

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Posted 15 years ago

“great rug but did not recieve order confirmation . thought I ordered black rug but received gree. Cannot check order as did not receive order confirmation.”

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Posted 15 years ago

“Delivery took 1 month.It should have been 1 week.I had to chase up the order because oit got lost on your system”

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Posted 15 years ago

“Would be a lovely rug but the finish is not very good, the underneath can be seen, which is cream, which spoils it._x000D_ Excellent service though. Delivery very fast.”

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Posted 16 years ago

“The rug did not at all look the same colour of the photo. It is instead a brown colour. Although the rug is still quite nice.”

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Posted 16 years ago

“bit disappointed that rug does not match the colour shown in the picture and has light pink middle which isnt what i was looking for.picture looks as if rug is lilac in the middle and blue/aqua outside.”

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Posted 16 years ago

“had difficulty in finding courier route as was given wrong number.took longer to arrive than expected,but was told it could take 28 days,2 carpets supposed to be same colour and patten,were different in both”

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Posted 16 years ago

“was sent oblong shaped rug instead of round ordered however not unhappy with rug itself.”

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Posted 16 years ago

“I was indeed very impressed with delivery, quite satisfied the price.”

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Posted 16 years ago

“fast delivery, but the colour of the product is different to the picture. it is a lot darker with the real item.”

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Posted 16 years ago

“The service was excellent, for under £40 this was a bargain!”

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Posted 16 years ago

“Good value for money, delivery was efficient and on time,would use again.”

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Posted 16 years ago

“Excellent value for money”

Helpful Report

Posted 16 years ago

The Rug Seller Ltd is rated 4.7 based on 21,363 reviews