“The quality of the product is superb, as is the customer service. I can honestly say, having bought similar items, of a much lower quality elsewhere, that the Koin Club products are value for money. Customer service is also very important and I have nothing but good things to say about how this company operates. Superb.”
“Poor customer service, poor products, & the 5 star ratings being left by company, since they been made aware of the previous bad reviews, & sending emails asking people to give good reviews on here & feefo.”
“Infinity marvel collection is fabulous. Great efficient customer care, couldn’t ask for better. Enjoying my collection immensely. Thank you koin club.”
“Infinity war coins, Iv seen better quality marvel coins on Ebay, the whole secret 999 club is a joke especially as there letting in customers from another collection, just so the can make more money out of the so called specials for the club. Should of stayed to the original loyal 1st 999 collectors only, as originally set up for.
& the so called customer service, only respond to certain customers quickly others have to wait, to much favoritism, Especially form the so called Nick Fury on the 999 club, when people say it as it is, he gets threatening, & dont get me started with the special treatment of people getting items not on 1st come 1st serve basis.”
“I am disgusted that a company can take money out of an account that was not set up to pay from, having been charged £19 for 3 coins that have gone to the wrong address, so I am out £18 and No coins. Having spoken to the owner is not bothered the amount came out of palpal its my fault that the address is wrong. If they send the coins out and if you want to receive them then pay but no they
take the money first. I am not saying this is wrong but like now I am disabled and struggle as it is I have no coins and down £18 this has really upset me and caused a lot of stress as you can imagine when you have to watch what your spending, so just a big thank you to coin club for knowing how to treat there customers please share everyone has people need to know what kind of club they are getting in involved with and make there own decisions.”
