“Like westminster they sell coins they don't have is it legal ? keep away from buying any mystery boxes etc I bought 2 and all the coins where the same apart from 1 and customer services is terrible lately you can't ring anymore? Why ? You can send as many emails as you want you won't get any response at all I've asked 7 questions recently orders subscriptions etc not 1 of the questions has been answered you should be ashamed of yourselves and recently I tried subscribing to another coin set but when tried according to these my address is wrong the address where you sent my previous orders cause that's where I live doughnuts don't bother with any querys you will just be ignored and there phone isn't available anymore who knows I bet there excuse isn't even a valid excuse to why plenty of red flags associated with this site at present why do I want to upload photos I've recently to 6 screenshots and not 1 of the queries have been answered so don't waste your time”
“Horrible company, I ordered 4 Brady coins which they said were in pre-order. I contacted them the following day for the delivery date. I got a email stating their team could not get the coins and issued a refund. False advertising They didn't even want to compensate me for the inconvenience.”
“Avoid at all costs.
They depend on the public's lack of knowledge about Roman coins.
How can they have the audacity to charge over £300 for ten almost no value coins.
Roman coins are not rare.
You can buy rubbish Roman coins
Like this for next to nothing.
How can they have positive reviews
and still be selling junk like this😬”
“Had my first order today. Thought I ordered full collection but it wasn't 😂 it also took a month to be delivered, but these 2 problems where my own fault for not reading the blueprint. I ordered items that where out of stock. Iv made about 12 orders in the last month with koin club and received every item, even if I did get my first order last, I'm very happy with what I received and had no problem with customer support unless it was the weekend.”
“I have sorted out my problem with koin club and l will be buying coins again from them and had a nice chat with them and had it explained to me about the lack of staff thanks for your help and support and guidance over the matter”
“The website is not clear at all that when you buy you are authorising and setting up a subscription, the website is also buggy and you can only cancel via telephone, all stinks of a dodgy company in my opinion”
“Avoid they take money out as they please..if you subscribe to something there should be a direct debit payment dat and it should stay on that date yet so far they are taking payment out any dates they choose”
“No slaming them down but when they sell 0.5g of 24k gold for £99 +£5 post when only worth £33 at gold prices and a set off 12 so you pay £1248 but they are only worth £396 wow they know how to rip you off”
“Avoid this company, money taken from my account for offer coins, no email confirmation receipt and no coins delivered.
Still waiting for Koin Club to respond!”
“Ordered a Stormtrooper coin. Got Storm from Xmen. Complained, told to return it via the fee post link. Sent via recorded delivery at own expense. They disputed receiving it in their warehouse despite me having the proof. Spoke to a staff member, advised correct coin would be sent. That came, was spelt "Stormtroopep" not stormtrooper.... Complained again, advised 3rd coin would be sent free of charge. That came.... Was Storm from the Xmen... Complained a 3rd time, told a full refund would be issued in 5 working days. Been 2 weeks now and nothing. I wouldn't use this company again even if I were paid to do so.”
“I ordered about a month ago for my mother in law and still haven't received my coin. suddenly the design is "on back order" with no context to what that actually means. i only paid £4 so luckily i wasnt scammed out of alot of money, but seriously stay away”
“Absolutely shocking, ordered on the 19/10/2020 still nothing has come and were in December. If you want ripping off then go right ahead otherwise stick to royal mint I wish I would have”
“BEWARE! As soon as the have your payment details they will take money as they like. They will then claim you subscribed. If they send you a coin, you can return it but they won' refund the postage even if it's their fault. If they were the last coin supplier on earth I would rather stop collecting than buy from them again.”
