The Range Reviews

Name: The Range
Rating: 1.36

1.4 Rating 2,379 Reviews

8 %

of reviewers recommend The Range

Company Reviews

Questions

Metrics

1.4

Based on 2,379 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Write Your review

Tell us how The Range made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Range 1 star review on 16th January 2026

George Roland

The Range 1 star review on 14th December 2025

Ricky D. Savino

The Range 1 star review on 10th October 2025

Amber Banks

The Range 1 star review on 24th July 2025

Eleanor Smith

The Range 1 star review on 9th April 2025

Matthew Fisher

286

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I visited The Range in Reading , I was served by a lovely woman called Charlotte… she made the shopping so much more enjoyable by being bubbly and welcoming to my neighbour that needed some help. Please pass on . She’s brilliant”

Helpful Report

Posted 2 years ago

“I would like to give sheila at the Romford store a big thank you very professional, helpful, and very kind. Always makes my visit to the store very enjoyable.”

Helpful Report

Posted 3 years ago

“Really happy with the egg chair, it arrived safely just after the email to say it was dispatched no text or email to inform as to what time or day, but fortunately we were all in. Was well packaged so no damage. Very pleased.”

Helpful Report

Posted 3 years ago

“Received a sideboard with broken glass shelves. The Range arranged and delivered replacements within 7 days. Excellent after sales service.”

Helpful Report

Posted 3 years ago

“Ordered a sofa which was from Range Plus, arrived damaged and poor quality. The Range got back to me the next day after I emailed, chased up the seller for me and refunded me a month later when no communication back from seller. 5**”

Helpful Report

Posted 3 years ago

“I would like to say a massive thank you to Shane the area manager for the Doncaster branch who went above and beyond to help me when I encountered a problem. He was helpful friendly and enthusiastic and is a credit to the range. I am still reeling at how nothing was too much trouble and the team moral was amazing. Every staff member I spoke to was not surprised how massively helpful he was saying ‘that’s Shane he is just so nice and kind’ THANK YOU SO MUCH SHANE YOU WERE AMAZING 😄”

Helpful Report

Posted 3 years ago

“I am in the middle of a Range, nervous breakdown. My wife brought an item online which, when it turned up was nothing like the picture advertised. Took it back to the store in Plymouth to get a refund. And they basically said computer says no. If you buy online to send it back, you have to first contact there So called. Customer care department. Tried that twice first time there were 27 people in the queue and the second time 33 people in the queue waiting for range to answer. It sounds as if most of the stuff people buy from range get sent back”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

“I bought a white Tree skirt and the quality was fantastic.also I’ve bought a Garland in the past and I’m still using it after many years it’s do heavy and lush every year I get comments on it.”

Helpful Report

Posted 3 years ago

“I went to the range in Southport and bought a office chair. When I got to the counter to pay for it the assistant which was a man helped me by carrying the box to my car. What a lovely friendly man he was. I have found other staff there very helpful too.”

Helpful Report

Posted 3 years ago

“Never had a problem with The Range just once a damaged item by DHL but I blame DHL not the range! Lovely shop with good prices ! Never been upset about the delivery as it is eta not promised delivery.”

Helpful Report

Posted 3 years ago

“Really great range of products, they always seem to have what I need!”

Helpful Report

Posted 4 years ago

“I was most impressed with the service from a floor employee who checked the availability of a wallpaper steamer and kept me up to date with the time required to retrieve it from the stock room, an older gentleman! The check out assistant is very pleasant, possibly from USA, a tall slim chap.”

Helpful Report

Posted 4 years ago

“Bought a mirror from the range - when it arrived it was damaged - did take me about 20 minutes to get through to customer services - told the girl it was damaged and she asked me to return an email she sent me with a photo of the damaged mirror - got a refund within 5 days.”

Helpful Report

Posted 4 years ago

“Got a replacement coming soon good customer service .”

Helpful Report

Posted 4 years ago

“This review is for Southend-on-Sea branch, Paul the Young manager went out on a limb to solve an issue completely beyond the wits of customer nonservice who I don't actually have words for...not printable ones !! Thanks Paul...and ya buddy...didn't get his name .”

Helpful Report

Posted 4 years ago

“Took my daughter to the Evesham store to look at garden furniture. The item she liked was available in stock and the staff dealing with sale very friendly and helpful. One of the warehouse staff named Mick delivered the item to my car and on finding that the box was too big helped in opening the box and placing individual pieces into the car. Excellent service .Thankyou Mick and the rest of the team for 5 star service”

Helpful Report

Posted 4 years ago

“I have visited two or three different branches and found them all to be very helpful and the merchandise they sell are excellent. The have a branch in Cannock too, it is fantastic.”

Helpful Report

Posted 4 years ago

“Wow, what a lovely shop! Everything you could need, they provided. Some lovely items for the home, camping and essentials. A must go to shop even had lovely gift ideas.”

Helpful Report

Posted 4 years ago

“Fantastic have everything in I need and you have fantastic cafe upstairs and also your best shop ever been to thanks for all your kindness and help”

Helpful Report

Posted 4 years ago

The Range is rated 1.4 based on 2,379 reviews