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The Souled Store Reviews

2.9 Rating 298 Reviews
46 %
of reviewers recommend The Souled Store
2.9
Based on 298 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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The Souled Store 5 star review on 19th May 2025
Deepika Singh
The Souled Store 1 star review on 7th August 2024
Yabez Yabi
The Souled Store 1 star review on 30th September 2023
Ayush
The Souled Store 1 star review on 22nd September 2023
Shahul Irshad
The Souled Store 1 star review on 22nd September 2023
Shahul Irshad
The Souled Store 1 star review on 22nd September 2023
Shahul Irshad
The Souled Store 1 star review on 2nd September 2022
Paritosh
22
Anonymous
Anonymous  // 01/01/2019
I had the worst experience with #thesouledstore. They typically make it a pain to return/exchange things..more than 10days and the issue still not resolved. The Long waiting time and no response to your request. #badservice #unprofessional #disappointed #unhappy #notrecommended
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Posted 6 years ago
I purchased a t shirt few weeks back which first show COD available but during payment COD wasn’t available so I used my card to do the online payment. The card wasn’t used anywhere other then in this site and week later my card got hacked and I lost 15k from my atm card. Don’t use your atm card in this site and the costumer service is so worst they never respond for the problems.
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Posted 6 years ago
Ordered case covers but that's not fitting the mobile.. it's pathetic.. delivery was evn delayed.. the worst part is return policy.. first n last buy from dis store.. really waste of mny n time..
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Posted 6 years ago
This is a pathetic store. I ordered one t-shirt from here and they sent me the wrong one! The hilarious part is the return policy. They expect you to the following: Exchange Policy Go through their return policy. Its idiotic for a online business: 1. They expect you to pack it and ship it back to them. 2. They say do no exceed Rs 100 as the shipping cost and they tell you to use speedpost. 3. They will refund the return shipping charges as some 100 points. LOL they expect people to come and buy again? DO NOT SHOP HERE! Total waste of time, especially if you get the wrong product, they want you to put in effort for their mess up! Useless business planning!
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Posted 6 years ago
Please improve your courier service Charge for shipping but at least send your products on time This start up company soon be a shutdown company if things continue to go on like this
Helpful Report
Posted 7 years ago
The Souled Store is rated 2.9 based on 298 reviews